jen720

I'm not one to post negative reviews, but McHenry Radiologists & Imaging BILLING needs to be held accountable for the issues with their billing system. I received a bill from a collection agency after having never received a bill from McHenry Radiologists in the first place. When I called to find out what happened, they confirmed my address with me and said they sent out 3 bills in December, January and February, NONE of which I received. I should also mention that this bill is for $22.75. ?? Also, I'm the type that pays a bill within a day or 2 of receiving it and have a health savings account specifically just for medical bills. After some googling, I see I'm not the only one suffering from the misfortune of their billing problems. Fix your billing system for crying out loud, this is unacceptable!!

• Date Visited 05-2021
• Overall Satisfaction
• Explanation of diagnosis and Treatment Plan
• Trust in Provider
• Procedural Skills