CIGNA | HealthSoul

CIGNA

Reviews: 58
Rating: 0.5 (4.1 / 5.0)
77.6% Recommended

Overview of CIGNA

Who we are
Cigna (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. We trace our roots back more than 200 years, but we became the company you know today in 1982 with the merger of INA Corporation and Connecticut General Corporation. Ever since, we’ve continued to innovate and expand around the world. We have sales capability in 30 countries and jurisdictions, and more than 95 million customer relationships throughout the world. Our more than 40,000 employees serve customers just about everywhere.

Every day, our team works together with our customers in ways they find proactive, personal and empathetic. That spirit of true partnership goes deeper than paying claims, and is often life-changing — helping customers stay well, prevent sickness, obtain access to health care, recover from illness or injury, return to work and provide for their families. Worldwide, we offer our customers and their families peace of mind and a sense of security. We’re with them all the way, through the most critical points in their lives.

What we do
We work together with customers to help them lead a healthy, secure life. We provide customers with personally relevant products and services, and we help customers reduce health costs and achieve optimal health outcomes.

What partnership means
A partner makes things simpler: As advocates for our customers, our team helps navigate an often confusing health care or insurance system so customers get the care and financial protection they need. We understand our customers as individuals, so we can help them achieve what’s most important to them.

A partner helps you make better choices: Cigna puts the power of information in our customers’ hands. We provide information our customers need to improve their health, identify and fill gaps in their health, well-being and security needs, and maximize value.

A partner cares about outcomes: We collaborate with our vast network of health care professionals and our other colleagues around the world to ensure all our customers obtain quality, cost-effective health care, benefits and insurance protection.

Patient Satisfaction Awards

gold

PATIENT RATINGS OF CIGNA


Overall Experience

(4.1/5)

Claims Process

(3.9/5)

Customer Service

(4.1/5)

Cost Satisfaction

(3.8/5)

PATIENT REVIEWS OF CIGNA


Dp ton510
Badge reviewer blackReviewer

Date Visited: 05-2020

Leading provider in insurance services

Created at: 05-28-2020

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Dp kyl821
Badge reviewer blackReviewer

Date Visited: 05-2020

I was not satisfied with their service but i mildly recommend

Created at: 05-24-2020

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Dp kyl180

Date Visited: 05-2020

Their premiums are affordable and good offers

Created at: 05-24-2020

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Dp jud515

Date Visited: 05-2020

The premium package was cost effective and any changes made did not affect my plan.

Created at: 05-24-2020

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Dp coc208

Date Visited: 05-2020

I've had this insurance for several year. Customer service is awesome. I've never had a problem with a claim and they have a wide rage of Drs and services inmy area.

Created at: 05-20-2020

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Dp bro589

Date Visited: 05-2020

The best services have been offered to me therefore I recommend everyone to try their services because they don't disappoint

Created at: 05-15-2020

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Dp eva112

Date Visited: 05-2020

The best services provider I have seen so far,I recommend everyone to try the services kindly

Created at: 05-15-2020

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Dp coc950
Badge reviewer blackReviewer

Date Visited: 05-2020

I'd recommend everyone to join because I have been provided the best too,I'm happy

Created at: 05-15-2020

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Dp isa334
Badge reviewer blackReviewer

Date Visited: 05-2020

I like Cigna. They have very good customer service, provide answers and such with a reasonable time frame, and are always ready to help me. I have had several insurance policies in my long past, and Cigna is one I would use again. I have not had trouble getting any service. They are there to help me with options. I feel they care!

Created at: 05-15-2020

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Dp hun131

Date Visited: 05-2020

It has affordable premiums and offers

Created at: 05-15-2020

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Dp mr.116
Badge reviewer blackReviewer

Date Visited: 05-2020

Their rate is very considerate and customer service is next to none

Created at: 05-15-2020

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Dp dom300

Date Visited: 05-2020

It's very efficient and effective in its perfect operations

Created at: 05-15-2020

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Dp jon540

Date Visited: 05-2020

Well known brand and issuance of services

Created at: 05-14-2020

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Dp wda813

Date Visited: 05-2020

Love the fact that I can get money in my MSA by completing tasks.

Created at: 05-14-2020

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Dp cen181

Date Visited: 05-2020

Their insurance is affordable and reliable

Created at: 05-14-2020

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Dp mos318
Badge reviewer blackReviewer

Date Visited: 05-2020

The best in timeliness in terms of claim processing.

Created at: 05-13-2020

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Dp sta944
Badge reviewer blackReviewer

Date Visited: 05-2020

Reliable and convenient health insurance company.

Created at: 05-13-2020

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Dp jnd631

Date Visited: 05-2020

One of the hospitals with the best facilities required for any emergency situation.

Created at: 05-12-2020

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Dp gab856

Date Visited: 05-2020

It's more credible and trustworthy

Created at: 05-12-2020

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Dp col341

Date Visited: 05-2020

Good services offered, i do like

Created at: 05-12-2020

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Dp ton151

Date Visited: 05-2020

It's more convenient and trustworthy

Created at: 05-12-2020

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Dp kal553

Date Visited: 05-2020

More reliable with good compensation plan

Created at: 05-11-2020

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Dp eno359

Date Visited: 05-2020

I was dully satisfied by the services

Created at: 05-10-2020

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Dp bor819

Date Visited: 05-2020

It has awesome compensation plan, really recommend it

Created at: 05-10-2020

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Dp pet717

Date Visited: 05-2020

This company is one of my best health insurance company
I love the company

Created at: 05-06-2020

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Dp bos648

Date Visited: 05-2020

All staff were great. Management speak to staff with respect as well

Created at: 05-01-2020

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Dp tam246

Date Visited: 05-2020

totally useless have to pay 100% until deductible before they may even cover anything

Created at: 05-01-2020

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Dp wil832802

Date Visited: 05-2020

Good in handling patients and with passion

Created at: 05-01-2020

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Dp udo413

Date Visited: 04-2020

This platform is the best ever

Created at: 04-28-2020

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Dp phi586

Date Visited: 04-2020

Wow that's awesome and amazing

Created at: 04-28-2020

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Dp phi586

Date Visited: 04-2020

Wow that's awesome and amazing

Created at: 04-28-2020

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Dp com643

Date Visited: 04-2020

A word is not enough to write the goodness of this company

Created at: 04-28-2020

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Dp ibl390

Date Visited: 04-2020

Awesome service, I am really satisfied. Thanks

Created at: 04-28-2020

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Dp chi183

Date Visited: 04-2020

Its really nice and I'll try to recommend it.

Created at: 04-28-2020

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Dp ton186

Date Visited: 04-2020

Middle of the road health insurance company!

Created at: 04-21-2020

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Dp per924

Date Visited: 04-2020

I would recommend this health insurance company!

Created at: 04-19-2020

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Dp key515

Date Visited: 04-2020

i would highly recommend this health insurance!

Created at: 04-08-2020

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Dp sha920587

Date Visited: 04-2020

I like the quick implementation of telehealth given current circumstances, however I dislike not knowing if they will cover something if there is a version available OTC.

Created at: 04-08-2020

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Dp ram296

Date Visited: 04-2020

I and my family currently using Cigna and i recommend this product to others as well.

Created at: 04-05-2020

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Dp mus306

Date Visited: 04-2020

Awesome service, I am really satisfied. Thanks

Created at: 04-02-2020

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Dp fla369

Date Visited: 04-2020

There are better health insurance companies out there.

Created at: 04-02-2020

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Dp its546
Badge guide blackGuide

Date Visited: 04-2020

This is a really good health insurance company!

Created at: 04-02-2020

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Dp fla369

Date Visited: 04-2020

Really good health insurance, claims were easy, and rates were good.

Created at: 04-02-2020

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Dp its546
Badge guide blackGuide

Date Visited: 03-2020

This is middle of the road health insurance!

Created at: 03-25-2020

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Dp cca243
Badge advisor blackAdvisor

Date Visited: 03-2020

they have terrible customer service and can't answer any questions

Created at: 03-18-2020

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Dp bwduval904
Badge reviewer blackReviewer

Date Visited: 03-2020

I used in the past and it was pretty good I would recommend

Created at: 03-17-2020

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Dp bon455

Date Visited: 03-2020

Cigna is very prompt in paying claims

Created at: 03-06-2020

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Dp seu754

Date Visited: 03-2020

As this was work related, I wasnt really sure what to expect but as of now, they have shown good treatment, dependable and affordable cover

Created at: 03-04-2020

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Dp jen871

Date Visited: 03-2020

It seems to take forever to get through my deductible, because Cigna accepts such a small portion of what my doctors charge. Once I get through my deductible, though, the coverage is good. There are plenty of in-network providers, pharmacies, etc.

Created at: 03-04-2020

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Dp sel447

Date Visited: 03-2020

Covers most of the things I need

Created at: 03-03-2020

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Dp swa475

Date Visited: 03-2020

This is the worst insurance company. They don't want to cover many expenses and deny a lot of claims. I can't wait to switch from them next year.

Created at: 02-29-2020

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Dp kkd217

Date Visited: 02-2020

I like this Insurance company

Created at: 02-10-2020

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Dp lit213
Badge expert blackExpert

Date Visited: 11-2019

They cover more then my other insurance did. I love what they cover for prescriptions. Now I can afford ALL my medicine, I don’t have to pick and choose.

Created at: 11-04-2019

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Dp bri16
Badge reviewer blackReviewer

Date Visited: 09-2019

I say the customer service is astounding. Very nice and patient workers. They have been prompt with every claim and even replacing my insurance cards with my married name. I would recommend Cigna for any family.

Created at: 09-17-2019

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Dp tri717
Badge reviewer blackReviewer

Date Visited: 08-2019

So far Cigna has been really good for insurance, I would recommend them to my family and friends

Created at: 08-15-2019

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Dp tri717
Badge reviewer blackReviewer

Date Visited: 02-2019

I just recently switched to this insurance and so far it has been really good. I would recommend it to family and friends

Created at: 03-06-2019

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Dp tri717
Badge reviewer blackReviewer

Date Visited: 01-2019

Just changed to this insurance and so far it has been very good to me.

Created at: 02-12-2019

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Dp ad123
Badge guide blackGuide

Date Visited: 07-2018

I have CIGNA through work. They are good with coverage and processing claims

Created at: 11-21-2018

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