CIGNA | HealthSoul

CIGNA

Reviews: 15
Rating: 0.5 (3.7 / 5.0)
70.0% Recommended

Overview of CIGNA

Who we are
Cigna (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. We trace our roots back more than 200 years, but we became the company you know today in 1982 with the merger of INA Corporation and Connecticut General Corporation. Ever since, we’ve continued to innovate and expand around the world. We have sales capability in 30 countries and jurisdictions, and more than 95 million customer relationships throughout the world. Our more than 40,000 employees serve customers just about everywhere.

Every day, our team works together with our customers in ways they find proactive, personal and empathetic. That spirit of true partnership goes deeper than paying claims, and is often life-changing — helping customers stay well, prevent sickness, obtain access to health care, recover from illness or injury, return to work and provide for their families. Worldwide, we offer our customers and their families peace of mind and a sense of security. We’re with them all the way, through the most critical points in their lives.

What we do
We work together with customers to help them lead a healthy, secure life. We provide customers with personally relevant products and services, and we help customers reduce health costs and achieve optimal health outcomes.

What partnership means
A partner makes things simpler: As advocates for our customers, our team helps navigate an often confusing health care or insurance system so customers get the care and financial protection they need. We understand our customers as individuals, so we can help them achieve what’s most important to them.

A partner helps you make better choices: Cigna puts the power of information in our customers’ hands. We provide information our customers need to improve their health, identify and fill gaps in their health, well-being and security needs, and maximize value.

A partner cares about outcomes: We collaborate with our vast network of health care professionals and our other colleagues around the world to ensure all our customers obtain quality, cost-effective health care, benefits and insurance protection.

Patient Satisfaction Awards

gold

PATIENT RATINGS OF CIGNA


Overall Experience

(3.7/5)

Claims Process

(3.5/5)

Customer Service

(3.9/5)

Cost Satisfaction

(3.5/5)

PATIENT REVIEWS OF CIGNA


Dp its546
Badge expert blackExpert

Date Visited: 03-2020

This is middle of the road health insurance!

Created at: 03-25-2020

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Dp cca243
Badge advisor blackAdvisor

Date Visited: 03-2020

they have terrible customer service and can't answer any questions

Created at: 03-18-2020

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Dp bwduval904
Badge reviewer blackReviewer

Date Visited: 03-2020

I used in the past and it was pretty good I would recommend

Created at: 03-17-2020

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Dp bon455

Date Visited: 03-2020

Cigna is very prompt in paying claims

Created at: 03-06-2020

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Dp seu754

Date Visited: 03-2020

As this was work related, I wasnt really sure what to expect but as of now, they have shown good treatment, dependable and affordable cover

Created at: 03-04-2020

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Dp jen871

Date Visited: 03-2020

It seems to take forever to get through my deductible, because Cigna accepts such a small portion of what my doctors charge. Once I get through my deductible, though, the coverage is good. There are plenty of in-network providers, pharmacies, etc.

Created at: 03-04-2020

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Dp sel447

Date Visited: 03-2020

Covers most of the things I need

Created at: 03-03-2020

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Dp swa475

Date Visited: 03-2020

This is the worst insurance company. They don't want to cover many expenses and deny a lot of claims. I can't wait to switch from them next year.

Created at: 02-29-2020

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Dp kkd217

Date Visited: 02-2020

I like this Insurance company

Created at: 02-10-2020

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Dp lit213
Badge expert blackExpert

Date Visited: 11-2019

They cover more then my other insurance did. I love what they cover for prescriptions. Now I can afford ALL my medicine, I don’t have to pick and choose.

Created at: 11-04-2019

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Dp bri16
Badge reviewer blackReviewer

Date Visited: 09-2019

I say the customer service is astounding. Very nice and patient workers. They have been prompt with every claim and even replacing my insurance cards with my married name. I would recommend Cigna for any family.

Created at: 09-17-2019

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Dp tri717
Badge reviewer blackReviewer

Date Visited: 08-2019

So far Cigna has been really good for insurance, I would recommend them to my family and friends

Created at: 08-15-2019

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Dp tri717
Badge reviewer blackReviewer

Date Visited: 02-2019

I just recently switched to this insurance and so far it has been really good. I would recommend it to family and friends

Created at: 03-06-2019

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Dp tri717
Badge reviewer blackReviewer

Date Visited: 01-2019

Just changed to this insurance and so far it has been very good to me.

Created at: 02-12-2019

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Dp ad123
Badge advisor blackAdvisor

Date Visited: 07-2018

I have CIGNA through work. They are good with coverage and processing claims

Created at: 11-21-2018

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