Overview of Aetna

Founded in 1853 in Hartford, CT, Aetna is committed to providing individuals, employers, health care professionals, producers and others with innovative benefits, products and services. Aetna is now a subsidiary company of CVS Health Corporation.
We’re working hard toward a single vision—to provide improved access to quality health care services for all Americans.

Patient Satisfaction Awards

silver

PATIENT RATINGS OF AETNA


Overall Experience

(3.3/5)

Claims Process

(3.7/5)

Customer Service

(4.1/5)

Cost Satisfaction

(3.4/5)

PATIENT REVIEWS OF AETNA


Dp Funsize
Badge advisor blackAdvisor

Date Visited: 03-2018

Aetna has been the best overall insurance we have had. Processing and paying claims service is excellent

Created at: 04-19-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp dparis02@yahoo.com
Badge reviewer blackReviewer

Date Visited: 01-2018

My daughter has this as her insurance, they don't pay much which requires us to pay a good amount out of pocket.

Created at: 04-19-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp Alyssadial87@gmail.com
Badge reviewer blackReviewer

Date Visited: 01-2018

Doesn't pay much, always having to pay a good amount after we visit the doctor

Created at: 04-19-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp kan354
Badge reviewer blackReviewer

Date Visited: 09-2017

All insurance is expensive with high deductibles. Not sure on which insurance I would recommed

Created at: 04-18-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp mak980
Badge reviewer blackReviewer

Date Visited: 01-2018

Paid promptly and overall no issues with processing claims. Like the digital ID cards.

Created at: 04-18-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process

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