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Patient ratings

of Laureate Medical Group At Northside, Llc

Outpatient ratings

of Laureate Medical Group At Northside, Llc

Overall Satisfaction

(1.0/5)

Reception and Nursing Staff

(1.0/5)

Explanation of Diagnosis

(1.0/5)

Ease of Scheduling

(1.0/5)

Trust in Provider

(1.0/5)

Appointment Wait Time

(1.0/5)

Patient reviews of Laureate Medical Group At Northside, Llc

cmf161
04-23-2021

I arrived for my appointment with Dr. Reddy on time. Due to Covid procedures I was told to wait to be called up. I texted that I arrived. Received a text if I had a temperature of 99.5 or greater. No response. A few minutes later I text asking if I should come up. A received a text AGAIN asking about my temp, then respiratory symptoms, and then told to come up.... to the 11th floor. They take my temp and WHILE COMPLETING THE REGISTRATION FORMS I WAS TOLD I WOULD HAVE TO RESCHEDULE BECAUSE I WAS PAST MY SCHEDULED TIME!!!!???? I WAS THERE, IN THE OFFICE! I HAVE A PARKING TICKET RECEIPT DOCUMENTING I WAS ON TIME. The front staff emailed back advising of such but Dr. Reddy refused to see me. How arrogant of her and disrespectful of my time. Why would I reschedule with someone like that? My time is valuable too and I will not be wasting it with her.

  • Date Visited 04-2021
  • Overall Satisfaction
  • Explanation of diagnosis and Treatment Plan
  • Trust in Provider
  • Procedural Skills

Recommended: No

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