rnj401

I had a horrible experience with BVI. I chose Dr Richardson simply bc I could get in sooner than w Bastian. And I regret big time not waiting to have it done by the man himself. (I dont think Richardson does anywhere near as many of the procedures as Bastian) Anyway my experience was awful. The post-op pain was unbearable. I was in agony and jut sobbing in tears. I understand my experience is an atypical response to the procedure, but that shld never invalidate my right to adequate post-op pain management. Both Richardson and Bastian completely dismissed my pain and refused to call me in a strong opioid rx pain reliever. They were both extremely uncompassionate, unprofessional. and downright heartless about my post-operative suffering. So I ended up in the ER on two separate days just to get an IV shot of morphine for the pain. And the two trips to the ER just for analgesia (which could have been $20 at the pharmacy) cost me over $10,000 in ER medical expenses. I would NEVER recomend either of these two doctors. EVER! I want the $10k medical debt paid by BVI as it could have been prevented had they adequately addressed my post-op pain complications to begin with. And as long as that medical debt is outstanding, I am going to be as vocal as possible in sharing my story.

• Date Visited 07-2022
• Overall Satisfaction
• Explanation of diagnosis and Treatment Plan
• Trust in Provider
• Procedural Skills