1go897

Run away! Dr. Shahinian was really bad and his staff was rude without an ounce of empathy. I'm filing an official complaint against Dr. George Shahinian through my insurance company for the following reasons:

Failed to diagnose me correctly and prescribed a treatment that was unsuccessful. After he collected my money he did not try to remedy the my situation...was slow to respond and apathetic to my concerns...and refused to take any responsibility.

Dr. Shahinian did not see me in person and he requested a remote virtual meeting, which maybe lasted 7 minutes at best. He was abrupt and robotic. It felt like he was in a rush to herd me through the consultation process so that perhaps he could justify charging me and still get the highest quantity of patients seen.

Dr. Shahinian's office manager was even more rude and abrasive. She spoke down to me in a condescending voice during the process of setting up my sleep study and did not offer empathy for my condition in any way. I've seriously received better service at the Dept. of Motor Vehicles.

After I called Dr. Shahinian's office to voice my concerns about the unsuccessful treatment, I also asked about the possibility of a partial credit in payment because I felt the doctor shared the blame. I offered to pay 50% and split the difference but his office manager scoffed at my request and threatened to put any unpaid invoice directly into collections to damage my credit score.

I've never experienced such poor treatment and unprofessionalism from a doctor and office. Unfortunately, I guess there's a first time for everything. At the very least I would like to warn future prospective patients so this doesn't happen to anyone else.

• Date Visited 10-2020
• Overall Satisfaction
• Explanation of diagnosis and Treatment Plan
• Trust in Provider
• Procedural Skills