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Overview of Northwest Texas Hospital

Northwest Texas Healthcare System in Amarillo, Texas, a 495-bed acute care facility and medical center, has been providing high-quality medical care to the residents of Northwest Texas since 1924. As a designated tertiary care academic institution, the hospital provides patients with advanced technological innovations for diagnosis and treatment of a wide range of clinical conditions.

Total beds: 495

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 296

Affiliated Providers :
Show all 296 doctors

Patient ratings

of Northwest Texas Hospital

Overall

(4.2/5)

Doctor's care

(5.0/5)

Nursing care

(4.4/5)

Food Services

(4.7/5)

Speciality Summary

Rheumatology

(5/5)

Emergency Room

(5/5)

Urology

(5/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(1/5)

Patient Experience

(1/5)

Safety of care

(1/5)

Timeliness of care

(1/5)

Staying out of Hospital after treatment

(2/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

72% Patients that would definitely recommend ( same the national average )

Patient reviews of Northwest Texas Hospital

fug425
02-09-2022

Services Used:

I have reached out and no one fills the need to talk with me. Poor nursing care has upset me I have been a nurse since1984. No head to toe assement done dont know pt has shingles for over 9 days rude treatment of pt when bm gets on dressing they come in take off and tell pt to put underwear back on no new dressing. You give a site and unable to reach it.i must say I have not been as afraid for a pt as I am now

  • Date Visited 02-2022
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Maybe

cav972
11-11-2020

Services Used:

Took really good care of him. had no problems with anything when we were in there care.

  • Date Visited 11-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

rap623
Reviewer
04-01-2020

Services Used: Urology

My wait time in the waiting room and the exam room was short!

  • Date Visited 03-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

...
nur584
03-17-2020

Services Used: Emergency Room

Very caring and took great care of me!

  • Date Visited N/A
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

nur584
02-21-2020

Services Used: Rheumatology

nurses were great!! No food service was allowed for outpatients so that sucked, but people were friendly, and helpful!

  • Date Visited N/A
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

FAQ's ABOUT HOSPITAL

Texas Tech University Health Sciences Center

Aetna, Amerigroup, Blue Cross Blue Shield, Caprock Health Plans, Care Improvement Plus, Cigna, Cigna Behavioral Health, Combined Benefits Administrator, Coventry First Health, Firstcare — Behavioral Health Only, FirstCare — Medicaid, HealthChoice, HealthSmart, Humana Choice Care, Insurance Management Services, Magellan Behavioral Health, Molina, Multiplan, Prominence Health Plan.

495

1924

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, online, credit card or debit card.

Greyhound Bus Station

Tradewind Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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