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Memorial Medical Center

Springfield, IL

Total Reviews: 171
Avg. User Rating:
93.6% Recommended
(4.5/5)

Address: Memorial Medical Center
701 N 1st St
Springfield, IL, 62781, USA

Phone: (217) 788-3000
Call to Make an Appointment

Overview of Memorial Medical Center

Memorial Hospital is a non-profit teaching hospital in Springfield. The hospital opened in 1897 as Springfield Hospital and Training School , was renamed as Memorial Medical Center in 1974. Memorial Medical Center is affiliated with SIU school of Medicine. It became the first hospital within Illinois to be awarded the "AHA-McKesson Quest for Quality" for leadership and innovation in quality improvement and safety in patient care by the American Hospital Association in 2016.

PATIENT RATINGS OF MEMORIAL MEDICAL CENTER

OVERALL

(4.5/5)

DOCTOR'S CARE

(4.5/5)

CLEANINESS

(4.5/5)

NURSING CARE

(4.6/5)

FOOD SERVICES

(4.5/5)

SPECIALITY SUMMARY

Emergency Room

(4.3/5)

Maternity or Gynaecology

(4.8/5)

Orthopaedics (Bones and Joints)

(4.9/5)

Medical admission

(4.7/5)

Oncology (Cancer)

(5/5)

Other

(5/5)

Surgery

(4.3/5)

Cardiology (Heart Problems)

(4.1/5)

Gastroenterology (Stomach)

(5/5)

Infertility

(5/5)

Psychiatry

(3/5)

Pulmonology ( Lungs )

(4.5/5)

Transplant

(5/5)

Urology

(5/5)

Radiology

(4.6/5)

Pediatrics

(5/5)

Dermatology ( Skin )

(5/5)

ENT (Ear , Nose ,Throat)

(4.3/5)

PATIENT REVIEWS OF MEMORIAL MEDICAL CENTER

Sort By:
dau883

Total Reviews: 2

Services Used:

Cardiology (Heart Problems)

Date Visited: 02-2018

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Created at: 07-26-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
dau883

Total Reviews: 2

Services Used:

Cardiology (Heart Problems)

Date Visited: 02-2018

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Created at: 07-26-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
dei398
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Surgery

Date Visited: 04-0201

Staff has always been great. The nursing care is second to none. I've had several surgeries and have been hospitalized for severe past surgical complications at MMC. The care and concern by all the staff from the greeters, the housekeepers and food service staff all the way to the doctors, nurses and nurse techs. What a great team!

Created at: 04-29-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
his787
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

ENT (Ear , Nose ,Throat)

Date Visited: 12-2017

They have good GI doctors and the place is clean and staff is friendly

Created at: 04-23-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
bra948
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 12-2016

Had our daughter there. Nurses were excellent, and very attentive to my wife

Created at: 04-23-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ang580

Total Reviews: 2

Services Used:

Emergency Room

Date Visited: 04-2018

Hands down the best ER! Very attentative and listens to your cares

Created at: 04-21-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jai597
Badge advisor blackAdvisor

Total Reviews: 44

Services Used:

Emergency Room

Date Visited: 11-2017

We had to say goodbye to a family member after a hemorrhagic stroke. The staff was beyond amazing and even they were crying with us. The chaplain who came held our family together. I couldn’t begin to thank them all enough.

Created at: 04-21-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
des315
Badge guide blackGuide

Total Reviews: 50

Services Used:

Surgery

Date Visited: 07-2017

It was a little confusing to come in and was not very pleasant feeling when having surgery. No personal connection.

Created at: 04-21-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
lil105
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Radiology

Date Visited: 03-2018

I was treated with kindness and compassion, needing an emergency ultrasound test. The staff was extremely helpful and kept me updated at all times.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
kqnln@aol.com
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 02-2018

The emergency room was clean and friendly staff with a quick response.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
chr216
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 04-2018

Nice and clean ER. They were quick and on point. We were and out quickly, I have never had that on an ER visit ever.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
des315
Badge guide blackGuide

Total Reviews: 50

Services Used:

ENT (Ear , Nose ,Throat)

Date Visited: 05-2017

Friendly staff and quick services. The office was Easy to find!

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
sch558
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2018

the staffing in ob is fantastic. very quick to triage patients. i have all of my children here.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jtw1992@gmail.com
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 04-2018

came in for passing out all the doctors and staff was great.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
sch558
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 04-2018

my daughter came in with her head busted open from a dance accident. she instantly was rushed straight back. the nurses and physicians treated her like she was their only patient. what could have been extremely stressful situation, turned out quite wonderful with a number of laughs by the end of the night.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
tyl850
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Orthopaedics (Bones and Joints)

Date Visited: 01-2018

I loved my experience at memorial medical center when I was there in January.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ad123
Badge reviewer blackReviewer

Total Reviews: 18

Services Used:

Emergency Room

Date Visited: 01-2018

The ER was not very busy. Had to go with daughter for abdominal pain. out of ER in less than 2 hours.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
nle512
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 08-2017

My girlfriend had to go to the ER for kidney stones. Despite the long ER wait, they were very nice.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mar422
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 01-2018

takes care of you when you are needing it the most

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cla699
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 07-2017

I had no issued with the service I received from the ER staff over the past summer. They were great in taking care of me and making sure all of my questions were answered.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
dak127
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2018

Memorial is very accommmodating and havea always been great to work with. I highly recommend them.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
lil506
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 03-2018

Over all pleased with the services I had at MMC. Nurses were nice and attentive.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
sex678
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 01-2018

Very clean environment. Really nice and when it comes to comfort they will always provide it for you.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
nke227
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Surgery

Date Visited: 12-2017

Surgery was quick. Staff was very friendly. Great place to go to.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
yunn
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 03-2018

Security needs to be tightened if anything because at one point in time, there was no one to monitor who came in and out of my room and it scared me. But aside that, great service!

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mlm
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 10-2017

No matter how busy they are, they make sure to check on the patient and family members.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
lis627
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2018

Yes i would recommend this facility and doctors. Clean and friendly staff.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jos216
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Cardiology (Heart Problems)

Date Visited: 04-2018

The cardiology department is great and worked well in trying to coordinate my busy schedule and the need for some testing.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jos216
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Orthopaedics (Bones and Joints)

Date Visited: 12-2017

This hospital has great staff and everyone was knowledgeable and comforting during a surgical procedure.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jfe325
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 01-2018

Excellent care by all nurses. Friendly staff and great environment.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jul288
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 11-2016

This facility was good. The doctors in the ER were helpful and caring, along with the nurses. Would recommend going here if needed.

Created at: 04-20-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
lil974
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2018

Love this hospital and staff were have encountered. Always clean and renovations are amazing.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
RAS04
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 02-2017

Had some chest pain. Very helpful from all staff nurses and doctors.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cas741
Badge reviewer blackReviewer

Total Reviews: 12

Services Used:

Emergency Room

Date Visited: 03-2018

I am a faithful Memorial patient - they always do a good job!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jac208
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 06-2017

The trauma team took great care of me during my admission and subsequent stay at Memorial. They kept me well-informed and made sure all of my needs were met.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
831

Total Reviews: 3

Services Used:

Maternity or Gynaecology

Date Visited: 03-2018

I received great care from all of the nurses and doctors.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jac208
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Orthopaedics (Bones and Joints)

Date Visited: 11-2016

Memorial always appears to well-staffed with highly trained professionals. I've always received top-of-the-line care here!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
muf529
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 02-2017

This is a great hospital. i had a kidney stone and they took care of me.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
MiriamsMommy
Badge reviewer blackReviewer

Total Reviews: 5

Services Used:

Maternity or Gynaecology

Date Visited: 02-2017

This is my go to hospital for ER visits and also where I delivered my daughter. The birthing suite was roomy and clean and comfortable. The nurses were kind and great with me and my new baby. I had a c-section and had dealings with two anesthesiologists. One was AMAZING. He did my epidural and he was kind and reassuring and addressed possible issues that I could have faced because of some health conditions I have (I didn't have any problems). The second anesthesiologist was for my c-section and he was brusque and very rude. If there had been time I would have requested a different one. That's my only complaint with this hospital. All of my other experiences have been, basically, good.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
job551
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Surgery

Date Visited: 10-2016

I had my appendix removed. I guess it went well. No real complaints.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
dwa539
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Surgery

Date Visited: 05-2016

Took care of my Daughter in law when she had stones...Very well taken care of

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ros528
Badge reviewer blackReviewer

Total Reviews: 8

Services Used:

Emergency Room

Date Visited: 02-2017

Great customer care, Great dr.s and staff, I would recommend to others!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
dwa539
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 05-2016

very clean and friendly, I was take very good care of.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
bha316
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 06-2016

I was very satisfied with Memorial's facilities and the care provided. I would highly recommend.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
sus506
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Cardiology (Heart Problems)

Date Visited: 08-2017

Scheduled for trans esophageal echocardiogram. Everyone was so helpful before during and after the procedure. Would definitely recommend the outpatient department.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
wps553
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Dermatology ( Skin )

Date Visited: 05-2016

SIU Dermatology is hard to get into, but the level of care was great. Clean environment.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
wps553
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 03-2018

The cleanliness of the ER was not good. Could not believe how dirty the floors were.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
car762
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 01-2017

They have great staff that work here. i would recommend them to everyone.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Mckenzied2006@icloud.com
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 12-2017

Very quick to help us out, hospital was very clean and friendly

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
j592
Badge reviewer blackReviewer

Total Reviews: 15

Services Used:

Urology

Date Visited: 01-2018

I've personally never been a patient at Memorial, but my father has. He has had several health issues over the years and they have saved his life multiple times! They are excellent in my eyes. Keep up the great care for your patients!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cnt860
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 07-2017

I wouldn’t go to any other hospital in town, this one is the best!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mss837
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 05-2016

Very clean and nice. A nice and caring nursing staff

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
kgu710
Badge advisor blackAdvisor

Total Reviews: 20

Services Used:

Maternity or Gynaecology

Date Visited: 04-2018

I had my daughter at this hospital. All of the nurses were very helpful, and you could tell they loved what they did. My room was clean, and cozy.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Funsize
Badge advisor blackAdvisor

Total Reviews: 21

Services Used:

Emergency Room

Date Visited: 01-2018

I had a short visit here, the nurses could have been more compassionate, and the bathrooms were disgusting.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
hat938
Badge reviewer blackReviewer

Total Reviews: 12

Services Used:

Emergency Room

Date Visited: 01-2018

My daughter was very well taken care of by all of the staff!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cam463
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 06-2016

They took care of my family for a kidney stone. They were very nice and professional staff.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jni481
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Medical admission

Date Visited: 01-2017

MMC is very clean. The food is wonderful if you are a visitor or a patient. The staff was very kind and provided great service.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ari592
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Maternity or Gynaecology

Date Visited: 09-2016

I had my son there and they took great care of him and myself. The food was wonderful!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ire456
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Gastroenterology (Stomach)

Date Visited: 04-2016

Memorial has been a wonderful hospital not only for myself but for my family as well.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
lalawells98@yahoo.com
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 10-2016

Best labor and delivery in the area. Nurses are very knowledgeable.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
pam148
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 02-2017

Had a great experience in the ER at Memorial, they rushed my husband in a treated him immediately although they were very busy

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
lalawells98@yahoo.com
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 04-2018

Very good care at this facility. Dr was great explaining medication.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
knh904
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 04-2016

I've had the best experience here versus other hospitals in the area

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
emg0326
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Radiology

Date Visited: 04-2004

Memorial Hospital was clean, the staff was kind, and was an easy in and out procedure.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
pel348
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2016

Memorial labor and delivery team were wonderful in the help of delivering my son!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
pel348
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Orthopaedics (Bones and Joints)

Date Visited: 07-2017

Kokemill physical therapy is wonderful. Shannon really seemed to help with my daughter’s toe walking.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
nic887
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 05-2016

Very professional and organized. The technology of this hospital is up with any I have seen.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cas590
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2016

My son was delivered at memorial! Both my OB AND NURSING STAFF WERE WONDERFUL!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
tea652
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2018

The staff was professional and caring. Thanks so much for all you do

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
tea228
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Surgery

Date Visited: 04-2018

My son had surgery and was very well taken care by the doctors and nurses

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
dho551
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Pediatrics

Date Visited: 04-2018

everyone was very helpful and the patient care was good.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Pt696
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 12-2017

Seemed understaffed, staff friendly and most seemed knowledgeable. Nice facility in general.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
gha618
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Cardiology (Heart Problems)

Date Visited: 04-2018

Great place. Everyone there is always very helpful and caring

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jam126
Badge reviewer blackReviewer

Total Reviews: 12

Services Used:

Maternity or Gynaecology

Date Visited: 11-2016

Delivered both my kids their. The nurses were awesome and all the Dr’s were great too!

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
pji312
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Radiology

Date Visited: 02-2018

very clean and patient friendly, hospital must keep the staff happy, nice to see.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jbo797
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Surgery

Date Visited: 02-2010

I was overnight after ACL surgery and the staff was nothing but great.

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
joh990
Badge reviewer blackReviewer

Total Reviews: 13

Services Used:

Emergency Room

Date Visited: 03-2018

It is better than St. John's hospital for sure yes

Created at: 04-19-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cji388
Badge reviewer blackReviewer

Total Reviews: 14

Services Used:

Emergency Room

Date Visited: 11-2017

good doctors, good nurses, fast and caring service. overall, excellent

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mrm865
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Cardiology (Heart Problems)

Date Visited: 10-2017

I have be a patient of Memorial since I was a child and it has changed dramatically over the years. I have always had great experiences at this hospital.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ang309
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2018

L&D staff was amazing! Very gentle and caring! They listen to your needs and truly want to be an advocate for you!

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ccl517
Badge reviewer blackReviewer

Total Reviews: 5

Services Used:

Pulmonology ( Lungs )

Date Visited: 02-2018

Always a hospitable experience. Never an unfriendly nurse or dr

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
car358
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 12-2017

Staff was fast and prompt. They kept me updated and informed

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
may383
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 04-2018

Very kind, knowledgeable staff that are very helpful and understanding.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
wes892
Badge reviewer blackReviewer

Total Reviews: 5

Services Used:

Cardiology (Heart Problems)

Date Visited: 07-2016

I went into the ER for catastrophically high blood pressure. The Dr. was very rude, like a bouncer for a shady bar. I lay on a gurney for 4 hours and my pressure went down 15 pts. and he sent me home. I could have easily died as it was still over 200. I could not get upset about it because of my BP so I just left and prayed to God that I would be ok until I could see a real doctor. I have several friends with identical stories. I will never, ever go there again. The worst, hands down.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
lin522
Badge reviewer blackReviewer

Total Reviews: 16

Services Used:

Surgery

Date Visited: 10-2016

Surgery staff was wonderful. They made me feel secure and cared for

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
amw397
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Radiology

Date Visited: 08-2017

The staff's professionalism and caring were excellent. If needed, I will use their facilities again.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
tol396
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Surgery

Date Visited: 12-2016

went to hospital after falling and breaking hip. Total respect for ER staff and Dr Matthew Gardner.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Mrs
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 06-2017

Very helpful staff very clean environment doctor & nurses all were caring.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cfi603
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 04-2018

I went to Memorial's ER. The wait time was ungodly and I didn't feel like much of a priority to them.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mep766
Badge reviewer blackReviewer

Total Reviews: 13

Services Used:

Maternity or Gynaecology

Date Visited: 04-2016

Delivered my baby at Memorial. I received great nursing care!

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
har478772
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 07-2016

The ER wait was long and it did take a long time to get dismissed once I saw the Dr.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mep766
Badge reviewer blackReviewer

Total Reviews: 13

Services Used:

Maternity or Gynaecology

Date Visited: 04-2016

Had a wonderful experience delivering my baby. The nurses were great.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
sku103
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 01-2018

wait time is very long nurses are great at trying to get to you as fast as they can

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
tam155
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 01-2018

Always been happy with the care that I have received at Memorial Medical Center.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
A4407
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 12-2017

short wait and the Dr was very nice. The nurse was very Knowledgeable

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jes150
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 08-2017

I had my c-section here and the nursing staff was amazing! They were very patient with me as I have a high level of anxiety.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Alyssadial87@gmail.com
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 06-2016

Got in pretty quick, didn't have to wait very long. Very kind

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
tar357
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 06-2017

They treat me well everytime. The nursing staff is great and the food is not as bad as it should be! The wait time is not bad for an emergency room!

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
myd227
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 05-2016

My husband had to go in for kidney stones. We knew what it was (he's had them before) and the ER was great! I was impressed with how quickly they got us in and took care of him. They treated us with respect and were all so friendly and on top of things.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Cardiology1234
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Cardiology (Heart Problems)

Date Visited: 04-2018

Very clean facility with kind, knowledgeable staff that are very helpful.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
wol936
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Medical admission

Date Visited: 03-2018

My mother was a direct admit to ICU from the Nursing home. She was treated with dignity and respect, the nurses were all very caring and did everything possible to help her be comfortable.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jer891
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 07-2016

Overall good experience at this hospital just wish the cafeteria was open all hours.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
vander2324
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Cardiology (Heart Problems)

Date Visited: 02-2018

Springfield Clinic Cardiology and Memorial Medical Center provided me the best care I could have hoped for during my recent hospitalization. It was a very scary time and I appreciate all the doctors and nurses that helped me.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
pi-375
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 03-2018

Great care. I would recommend this provider. Thank you for the care!

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
user12345
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 01-2018

Great care. I would recommend this location. Thank you for the care!

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
geezalouisa
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Urology

Date Visited: 04-2016

A very pleasant experience overall. I appreciated the caring staff!

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
kay679

Total Reviews: 4

Services Used:

Cardiology (Heart Problems)

Date Visited: 10-2017

My dad was here when he had his heart problems and they quickly found out what he needed and got him the medicine he needed.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
rru713
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 09-2017

We had a wonderful stay there when my wife had our daughter. Food was great too!

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mar167
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Transplant

Date Visited: 11-2017

3 of my family members have had kidney transplants here. We are so lucky to have such a great transplant team here in Springfield.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mar167
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2017

I felt like we were in very good hands. I thought I heard they were remodeling their maternity suites, but I don't think we were in a remodeled one. Who cares though, because we were just looking at our little girl the whole time anyway. We had everything we needed.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
sem
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 09-2017

Great patient experience. Everyone from registration to nursing to providers all working together to make the visit as smooth as possible.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Kvm60
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Gastroenterology (Stomach)

Date Visited: 05-2016

It was a very smooth visit and the results ended in a great prognosis.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
AVL
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 11-2017

ER doctors and nurse were very attentive to my needs especially since I wasn't feeling well.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jer669
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 07-2016

Nice facility, nursing staff was always friendly and willing to go the extra mile.

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mol309
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 01-2018

I had a great experience at memorial medical centers emergency room after I cut my hand and needed sutures. They we're very prompt

Created at: 04-18-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Cardio1234
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Emergency Room

Date Visited: 09-2016

I had abdominal pain and because I had no prior history they did not triage me in a timely manner and I was instructed to sit in the dirty waiting room for 2 hours and when I checked in to see if they were going to see me soon, they said they did not have a bed. I left and then was triaged within 15 minutes at another center and was diagnosed with Acute Appendicitis

Created at: 04-17-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jan298
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Pulmonology ( Lungs )

Date Visited: 05-2017

Took care of my father with little problems - was very attentive and listened to his questions and concerns - not much to offer besides medicine though hospital was great - doctor...eh

Created at: 04-17-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jul593
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Psychiatry

Date Visited: 03-2018

I felt like a lot of time was wasted every session. For insurance and protocol.

Created at: 04-17-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jul593
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Cardiology (Heart Problems)

Date Visited: 03-2018

I had to take both of my daughters for follow up exams and we have to wait at least 30 minutes to see the Dr

Created at: 04-17-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jen582
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Medical admission

Date Visited: 09-2017

My son was admitted for a staph infection. The care given by everyone was wonderful from beginning to end.

Created at: 04-17-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
reg321
Badge reviewer blackReviewer

Total Reviews: 13

Services Used:

Emergency Room

Date Visited: 03-2018

No vitals once I got to back/no labs done for 3hrs after they were ordered or Iv put in. I did get Ct and ekg done quickly

Created at: 04-17-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
tch439
Badge reviewer blackReviewer

Total Reviews: 11

Services Used:

Orthopaedics (Bones and Joints)

Date Visited: 12-2017

The Hospital is top of the line in medical equipment, cleanliness and good food, my Doctors have been great and very knowledgeable but you all need help with the nursing staff need more help! more nurses per patient ratio!

Created at: 04-17-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mec153
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 10-2017

Being seen for a migraine. Waited for approximately 30 minutes before being called back. After getting back I waited over 4 hours to determine treatment. Nurse staff was very helpful and caring, felt like providers care could have been better.

Created at: 04-16-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jms326
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 01-2018

I typically don't have a wait when going to the ER due to my extensive heart history. I appreciate that.

Created at: 04-16-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Reviewer
Badge reviewer blackReviewer

Total Reviews: 15

Services Used:

Maternity or Gynaecology

Date Visited: 08-2016

Great care. Very thoughtful staff. Beautiful place. Appreciate the care.

Created at: 04-16-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
kat634
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 07-2016

Gave birth at memorial back in 2016 and overall the experience was good. Unfortunately I did contract MRSA (c-section birth) and was re-admitted a few days following my original release.

Created at: 04-16-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
red285
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Surgery

Date Visited: 07-2016

This is a great hospital and I would recommend to anyone. I had surgery there and from start to finish it's a classy place.

Created at: 04-15-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ash721
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 04-2018

I am planning to deliver my first baby here in August. All my friends who have had children here recommend this facility.

Created at: 04-15-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
kat666
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Infertility

Date Visited: 04-2018

Was there for blood drawn and imaging to determine fertility issues. Always a good experience.

Created at: 04-15-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ALM
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 03-2018

I was in the ER on a very busy night in the hospital. It was a long 3.5 hour wait but things got taken care of eventually. If possible, it would be good to see earlier pain management for injuries when patients are waiting for hours at a time.

Created at: 04-15-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
dav835

Total Reviews: 1

Services Used:

Surgery

Date Visited: 04-2018

Had a wonderful experience during my appendectomy. Nurses and doctors explained procedure thoroughly and answered all my questions.

Created at: 04-14-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
JFALAO
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Surgery

Date Visited: 05-2016

Emergency appendectomy. Once they figured out what was going on, I felt like I was in good hands.

Created at: 04-13-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
JFALAO
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 05-2016

Had some major pains. The ER got me in quickly and treated me for kidney stones. Fastest ER experience I’ve ever had.

Created at: 04-13-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
ALM
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Gastroenterology (Stomach)

Date Visited: 03-2018

Special procedures area staff and physicians were the kindest group of people. Everything was explained to me and I felt very comfortable with the process. They sent ME and thank you card after it all but really they deserve thanks for their good work.

Created at: 04-12-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
rac333
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Emergency Room

Date Visited: 06-2016

We took my toddler daughter in when she had a bad cut on her face. This was the best experience I've ever had in an ER. They took us right back into a room, kept us all calm and called a plastic surgeon to fix her up. One nurse even took my 3 year old son to get a popsicle while they were stitching up his sister. I was so impressed with everything and every one.

Created at: 04-12-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
rac333
Badge reviewer blackReviewer

Total Reviews: 10

Services Used:

Maternity or Gynaecology

Date Visited: 03-2017

I delivered my 3rd child here. The delivery nurse was absolutely amazing. Everything went smoothly and I have a happy, healthy baby - so I'm happy too. I thought I remembered the food being better, but maybe I just didn't order the right thing. They always delivered it promptly and with a smile.

Created at: 04-12-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
r.john

Total Reviews: 2

Services Used:

Surgery

Date Visited: 07-2016

doctors took good care of patient.emergency warden very polite.

Created at: 04-07-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
she551
Badge reviewer blackReviewer

Total Reviews: 17

Services Used:

Cardiology (Heart Problems)

Date Visited: 01-2017

I would recommend MMC to all my family. Great staff and great doctors.

Created at: 03-13-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
xra918

Total Reviews: 1

Services Used:

Emergency Room

Date Visited: 06-2017

I feel very lucky to have such a great hospital available to me. Excellent care.

Created at: 03-02-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
jones11
Badge reviewer blackReviewer

Total Reviews: 5

Services Used:

Emergency Room

Date Visited: 12-2017

ER was clean, private room, seen quickly - however I never had a call light and never saw a doctor.

Created at: 03-01-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
col471

Total Reviews: 4

Services Used:

Surgery

Date Visited: 11-2017

Had outpatient shoulder surgery. The care was excellent and efficient.

Created at: 02-22-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
smith10

Total Reviews: 2

Services Used:

Cardiology (Heart Problems)

Date Visited: 12-2017

Had an Echo done, the echo tech was great, along with everything else!

Created at: 02-21-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Fulfam5
Badge reviewer blackReviewer

Total Reviews: 14

Services Used:

Orthopaedics (Bones and Joints)

Date Visited: 04-2017

ABSOLUTELY love MMC! Everyone is so nice and professional. No complaints here!

Created at: 02-21-2018

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
flt443

Total Reviews: 1

Services Used:

Maternity or Gynaecology

Date Visited: 05-2017

My experience from beginning to end was phenomenal! I did not meet an employee that was not friendly and professional! Great organization!

Created at: 10-09-2017

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mrs184
Badge reviewer blackReviewer

Total Reviews: 5

Services Used:

Medical admission

Date Visited: 06-2017

Top notch hospital. Everyone there seems to care for the patient and the family. Everything was clean and everyone was accommodating.

Created at: 10-09-2017

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cca799
Badge reviewer blackReviewer

Total Reviews: 7

Services Used:

Emergency Room

Date Visited: 01-2016

Did not have to wait at all. Wonderful care by doctors and nurses.

Created at: 09-29-2017

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
cca799
Badge reviewer blackReviewer

Total Reviews: 7

Services Used:

Emergency Room

Date Visited: 09-2017

Received prompt care for my son. Everything was explained in detail. Kim the FNP was great.

Created at: 09-29-2017

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
mbe189

Total Reviews: 2

Services Used:

Emergency Room

Date Visited: 05-2016

Had emergency gallbladder removal surgery all staff was great and I would definitely recommend Memorial hospital

Created at: 08-18-2017

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
nor870

Total Reviews: 3

Services Used:

Emergency Room

Date Visited: 08-2017

I stayed in 2010 when I was told I wasn't going to survive without a blood transfusion and I am here today stayed without getting blood and thanks to memorial for working with my religious beliefs

Created at: 08-16-2017

Overall Satisfaction

Care by Doctors
Care by Nurses
Hospital Cleanliness
Hosptial Food services
Sciencegirl

Total Reviews: 1

Services Used:

Surgery

Date Visited: 05-2016

I went into MMC for a knee revision. My experience was horrible. While my knee was actually fixed correctly; and the head nurse was great. One of the staff who was assigned to me to get me up and take me to the bathroom so I would not fall; took forever to get to me. I finally peed in my soft drink cup. I asked if she could change my sheets as I had been sweating and she said they did not need to be changed. The head nurse who was unavailable at my release charged an assistant with taking out my IV. The assistant said she was not allowed to do so. She went and found the head nurse and the nurse told her to do it. She forgot to turn of the IV and when she took it out of my arm; I was sprayed with IV fluid. She put a clear self-adhesive bandage over the surgery area and called for someone to get me. No one came. My brother waiting out there for half an hour finally called me and said the door attendant my brother would have to get a wheel chair and go up and get me as no one was available. This also happened to another man waiting on his wife. My brother wheeled me out of the hospital and there wasn't a single person around at my wing. After getting home; blood started pouring out of my incision because the nurse put on a smaller size than needed and I was forced to call a Medic to come to my home. Will never go back to MMC.

Created at: 07-29-2017

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amp249

Total Reviews: 1

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Maternity or Gynaecology

Date Visited: 10-2016

It was a very smooth process throughout my delivery. Both my children were delivered at the same hospital

Created at: 05-23-2017

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rev266

Total Reviews: 1

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Cardiology (Heart Problems)

Date Visited: 11-2016

Dr Ish Singla is very caring, confident and it is easy to trust him. I had a cardiac arrest last year when I was referred to him. He gave me all necessary attention, answered all my questions and put me at ease yet explaining the gravity of my condition. I wish there were more doctors like him. I owe my life to Dr. Singla and his team at memorial medical center, Springfield, IL!

Created at: 04-25-2017

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ad123: Thank you for spending time on reviewing your recent experience at memorial medical center ( based on your comments- this was hospitalization at Memorial hospital and your doctors were from Springfield clinic) . This review would be moved to Hospital section for Memorial medical Center.
26 Apr

mit19
Badge reviewer blackReviewer

Total Reviews: 16

Services Used:

Cardiology (Heart Problems)

Date Visited: 06-2015

I was visiting Springfield and had heart Cath at memorial hospital for chest pain . The whole process from check in to discharge was excellent. No problems during or after the procedure.Would strongly recommend for any cardiac care.

Created at: 04-19-2017

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arvigarg

Total Reviews: 2

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Maternity or Gynaecology

Date Visited: 11-2015

Hospital has done major upgrades from building stand-point lately. Had our 2nd baby here. Completely satisfied with facility, cleanliness, nursing staff. I will highly recommend them for maternity and other services too.

Created at: 04-05-2017

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raj836

Total Reviews: 2

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Maternity or Gynaecology

Date Visited: 08-2015

We had our first baby at MMC. The OB was a springfield clinic physician. The OB, the nurses and the entire staff were outstanding! Would strongly
recommend.

Created at: 03-30-2017

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zan776

Total Reviews: 2

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Emergency Room

Date Visited: 02-2017

The Pediatric ER doctor was very patient and caring of my daughter.

Created at: 03-23-2017

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JaBuc

Total Reviews: 2

Services Used:

Surgery

Date Visited: 01-2017

My wife had an outpatient surgical procedure at MMC. The staff were all exceptional. They kept me well informed of the progress and the surgeon came out immediately to speak with me about the results of the surgery. The facilities were clean, modern, and comfortable. If you're looking for a great lunch menu, MMC isn't your huckleberry, if you want great medical care MMC delivers.

Created at: 03-15-2017

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cry127
Badge reviewer blackReviewer

Total Reviews: 5

Services Used:

Other

Date Visited: 02-2016

Created at: 03-13-2017

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psrcna

Total Reviews: 2

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Maternity or Gynaecology

Date Visited: 09-2016

We opted for MMC for the birth of our first child. Our OB was from Springfield Clinic. Everything went smoothly and the all nurses except one present at the time of delivery were top notch. The maternity nurses took excellent care of my wife and were very supportive through the labor process. After the baby was born, the neonatal nurse was excellent and very responsive. She taught us a lot of things that night. On second day, I had left the hospital to pick up some things from home. My wife needed help with our newborn, but the nurse took over 20 minutes to respond to the call light. The Springfield Clinic OB and pediatricians were excellent. Except for a couple of nurses, our overall experience was positive.

Created at: 03-04-2017

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momrn814517

Total Reviews: 1

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Emergency Room

Date Visited: 10-2016

excellent ER, prompt responses by staff and doctors

Created at: 02-20-2017

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SJ
Badge reviewer blackReviewer

Total Reviews: 6

Services Used:

Emergency Room

Date Visited: 02-2015

Went to ED after shoulder dislocation. Received very good care. Empathetic staff.

Created at: 02-18-2017

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mbdonelson@yahoo.com

Total Reviews: 4

Services Used:

Maternity or Gynaecology

Date Visited: 05-2015

When I came to Memorial to deliver my son I was treated exceptionally well by all staff members and had a wonderful experience from admission to discharge.

Created at: 02-16-2017

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amm7781

Total Reviews: 2

Services Used:

Emergency Room

Date Visited: 10-2016

I was in ER for a kidney stone at 3AM, I was treated promptly by the front desk and triage nurses. Once I was in a bay, there was a delay. I was in a lot of pain. My boyfriend finally went out and got a nurse, they came in started an IV and got the doctor. Shortly after the doctor saw me I received pain medication. Was taken for CT and then released home around 8AM. Nurses were great, very attentive. The doctors seemed annoyed, like they had more important patients. But my pain was extreme and I didn't understand why, I just wanted answers. Overall my experience was good.

Created at: 02-15-2017

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Reviewer
Badge reviewer blackReviewer

Total Reviews: 15

Services Used:

Oncology (Cancer)

Date Visited: 11-2017

Created at: 02-15-2017

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Reviewer
Badge reviewer blackReviewer

Total Reviews: 15

Services Used:

Maternity or Gynaecology

Date Visited: 08-2017

Top knotch!

Created at: 02-15-2017

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sacul4712

Total Reviews: 2

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Medical admission

Date Visited: 10-2015

My dad was hospitalized for an acute illness and major surgery. He was inpatient for 3 weeks and also a patient in the inpatient TCU rehab for an additional 10 days. We felt nursing staff and ancillary care in all the areas from critical care to the rehab unit was INCREDIBLE. The were informational about upcoming plans, testing and communications about discharge planning and needs beyond hospitalization. The physician staff provided by a private organization associated with Memorial also went above and beyond. The janitorial and service staff kept our room and surroundings very cleanly and were attentive to all needs. Food and meal planning was very simplified and timely with ordering off the menu. Overall, this was an awesome experience when faced with an unexpted and life-changing illness. Thank you!

Created at: 02-14-2017

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sacul4712

Total Reviews: 2

Services Used:

Emergency Room

Date Visited: 09-2016

I presented to ER for abdominal pain in the middle of the night. I was in significant discomfort visibly (unable to stand or sit freely, guarding, etc.) ER waiting room was not busy, only 2-3 patrons. I was not triaged by nurse initially for 40 minutes with vital signs and chief complaint, medical history. I then was sat in the waiting room for 3 hours and never called back for evaluation. I was in pain and became frustrated and unfortunately left as I could not wait any longer. I had plenty of time to evaluate the cleanliness of the ER waiting area and I felt it needed some cleaning attention. I did return to MMC 2 days later via direct assistance of a physican for ordered testing and was moved through and seen by an ER physician within a reasonable amount of time, then requiring a minimal surgery. This second admission was smooth and without incident and I felt I was well taken care of by nursing and physician staff. I did inquire further and express my concern about my visit. I was told that I didn't appear to "be sick enough" for immediate evaluation considering I do not have any significant medical issues. I have been working in conjunction with Memorial for 15+ years and felt my initial presentation was uncharacteristic for its overall performance, however it did leave an impression I will not likely forget for future ER visits and the severity of my medical issue.

Created at: 02-14-2017

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jennjo97
Badge reviewer blackReviewer

Total Reviews: 8

Services Used:

Maternity or Gynaecology

Date Visited: 06-2016

I presented to the ER after hours for delivery of my son. The registration staff were prompt to get me registered and taken up the the mother and baby floor. The nurses were attentive to my needs and concerns. I felt that all my family's needs were met during my stay. I left the facility with all of my questions answered and would choose this hospital again.

Created at: 02-14-2017

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Spi123
Badge reviewer blackReviewer

Total Reviews: 6

Services Used:

Maternity or Gynaecology

Date Visited: 11-2015

Had to go to ER for small cut on finger at work ( had to go due to work injury ) .Things were fast.labs and x-ray were done quickly.Would recommend Memorial ER.

Created at: 02-13-2017

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Erica
Badge advisor blackAdvisor

Total Reviews: 25

Services Used:

Orthopaedics (Bones and Joints)

Date Visited: 02-2015

I had an ankle surgery at Memorial Medical Center. This was a pretty intense surgery but the staff and doctors made me feel comfortable. The hospital is clean and the food is good. I would choose Memorial for myself and my family.

Created at: 02-10-2017

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SC1
Badge reviewer blackReviewer

Total Reviews: 16

Services Used:

Maternity or Gynaecology

Date Visited: 08-2016

My stay at Memorial Medical Center was an overall a great stay. I delivered our daughter here and our doctors and nurses were excellent. I would recommend this facility to others.

Created at: 02-08-2017

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itsd
Badge reviewer blackReviewer

Total Reviews: 16

Services Used:

Emergency Room

Date Visited: 04-2015

I went there for problems with my daughter for ENT issues.Since some of the doctors cover two hospitals in town , nobody was avaialbel to immedicately take care of our issues. Long wait in ER.Wish there was pediatric ER in town.

Created at: 02-06-2017

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