Healthlink

Total Reviews: 12
Avg. User Rating:
8.3% Recommended
(1.6/5)

Address: Healthlink

USA

Phone: 1-800-624-2356
Call to Make an Appointment

Overview of Healthlink

Healthlink is a health insurance company in USA. Healthlink has several different health plans to suit your insurance needs. You can find contact information for Healthlink on this page including their website and phone number.

PATIENT RATINGS

Overall Experience

(1.6/5)

Claims Process

(1.4/5)

Customer Service

(2.0/5)

Cost Satisfaction

(1.3/5)

PATIENT REVIEWS

Spi123
Badge reviewer blackReviewer

Total Reviews: 6

Date Visited: 07-2017

Healthlink claims process is very poor. They don't inform you in time about missed referral. They give you 30 days to appeal but most of the claims are processed after 30 days. Will change it if I could.

Created at: 22 Dec

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SJ
Badge reviewer blackReviewer

Total Reviews: 6

Date Visited: 09-2017

Co-pays too high. Slows claims process and high rate of denial. Not recommended.

Created at: 12 Oct

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jennjo97
Badge reviewer blackReviewer

Total Reviews: 8

Date Visited: 07-2017

I very much dislike this insurance. On multiple occasions I have had to provide further information, of which I have never had to do before with previous insurances. The claim process is slow and the cost is high.

Created at: 25 Sep

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JaBuc

Total Reviews: 2

Date Visited: 01-2017

My family has had the unfortunate experience of having Molina in the past, so it seems likely my opinion is skewed a bit as ANY insurance is head and shoulders above that joke of an insurance company. That said, I have not had issues with Healthlink. They seem to be about on par with United from my experience with them. My employer is a self-funded plan, so I'm not entirely sure it's fair to blame the costs or coverage's on Healthlink, that said, my plan is more costly to my family than other plans we have been with.

Created at: 15 Mar

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cry127
Badge reviewer blackReviewer

Total Reviews: 5

Date Visited: 01-2016

Created at: 13 Mar

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psrcna

Total Reviews: 2

Date Visited: 01-2017

Their claims process is very slow. In addition, they keep asking for documentation. High co-pay and out of pocket costs. My previous insurance was excellent - labor/delivery was covered fully with only $300 out of pocket costs. With this insurance, we ended up paying over $2000 for the birth of our child. I have this insurance, because premiums are reasonable since its employment based.

Created at: 04 Mar

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SJ
Badge reviewer blackReviewer

Total Reviews: 6

Date Visited: 01-2017

Does not cover anything.

Created at: 18 Feb

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amm7781

Total Reviews: 2

Date Visited: 10-2016

This insurance is very hard to use

Created at: 15 Feb

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ad123
Badge reviewer blackReviewer

Total Reviews: 16

Date Visited: 08-2016

Have this insurance via work and used it for recent claims filed for hospitalization 8 months ago.But the claim process is so slow and they still have not processed all the claims. They keep asking for more and more information . I wish their process was better and more efficient.The cost is also very high when you take all the deductibles take into account.

Created at: 12 Feb

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E
Badge reviewer blackReviewer

Total Reviews: 18

Date Visited: 11-2016

Since Springfield Clinic switched to Health Link key benefits, deductibles are unbelievably high and copays are high as well. This makes it very hard to medical bills even if it is just a doctor's visit but especially for surgeries.

Created at: 10 Feb

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SC1
Badge reviewer blackReviewer

Total Reviews: 15

Date Visited: 08-2016

I have Springfield clinic healthlink key benefit insurance which i am getting rid of high deductibles and out of pocket costs.

Created at: 08 Feb

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ku2017
Badge reviewer blackReviewer

Total Reviews: 16

Date Visited: 06-2016

Work based insurance was changed to Healthlink few months ago.Their claim process is a disaster as compared to my prvious insurance.The deductibles and cost is high which is going up in whole market.But their overall claim process is very slow.They keep sending claims back to my doctors and hospitals to provide more information.Would Avoid If I could.

Created at: 05 Feb

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