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Overview of United Health Care

At UnitedHealthcare, we serve millions of people from their earliest years through their working lives and into retirement. What unites us is our mission to help people live healthier lives and make the health system work better for everyone.

These are extraordinary times in health care. The opportunities to help people live healthier have never been greater. Advanced data and technologies, breakthrough treatments and consumer choice are redefining what can be achieved.

We are working to create a system that is connected, aligned and more affordable for all involved. One that delivers high quality care, responsive to the needs of each person and the communities in which they live. We are also partnering with care providers, collaborating in new ways to improve patient care.

At UnitedHealthcare, we are working to play our part in creating a more sustainable health care system: one that works better for everyone.

Website: http://www.uhc.com

Patient ratings

of United Health Care

Overall Experience

(4.0/5)

Claims Process

(3.9/5)

Customer Service

(3.9/5)

Cost Satisfaction

(3.9/5)

Patient reviews of United Health Care

jul553
Reviewer
07-24-2020

The premiums are affordable and has a very nice coverage.

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam312
Reviewer
07-17-2020

Good and affordable premiums. Very cost effective

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam312
Reviewer
07-17-2020

Wish a taste of great services, try them out

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

...
dan580
Reviewer
07-17-2020

I highly recommend them. Nice work Nice services

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dan580
Reviewer
07-17-2020

The plans are much affordable

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

tia125
Reviewer
07-17-2020

They ensure there's Good reputation about them

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bus983
07-14-2020

They are most hardworking and good reception

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

nic674
Reviewer
07-01-2020

That are hardworking working towards great future of health

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

joh425
06-18-2020

I went to pharmacy and gave insurance info. They then told me I wasn't covered or in system So I had to pay full cost. Next morning I called help line and they fixed problem as I was online.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

hea723
Reviewer
06-17-2020

They have a good customer service. Every Customer Service Rep I have talk to has always been polite and helpful. United health care is pretty good at problem solving bills and getting you the info you need to solve any problem.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pri627
06-15-2020

I've had a good experience with united health care Wish the dental coverage was better though. They only allowed 2 cleanings and nothing else. But overall it's been a great company

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

alb999
06-11-2020

They have the best network of doctors and are so easy to deal with

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

abd427
06-11-2020

Thank you this is such an amazing health insurance

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

law107
06-09-2020

This health provider is just okay there are better out there.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

tee895
Reviewer
06-08-2020

Their customer services is next to none

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

wal726
Reviewer
06-08-2020

They got one of the most good compensation plan

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

abi382
06-07-2020

They are affordable and amazing

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

geo293
06-02-2020

Am glad the government acknowledged this institute because it really is a good one. It has the best set of doctors and the best insurance rate.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

lyn839
06-02-2020

its a pretty good insurance company it mostly covered all of my bills and medication

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

joe397
Reviewer
06-01-2020

It has affordable premiums, Worth it

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

man626
Reviewer
06-01-2020

It has a good word of mouth, good company indeed

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

hen298
Reviewer
05-28-2020

It is more convenient to access and reliable

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ton510
Reviewer
05-28-2020

It's on the top most notch for caring to it's clients

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jos943
Reviewer
05-28-2020

The customer care is very polite to clients

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bit118
Reviewer
05-24-2020

It's leading in offering good services

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

vic480
Reviewer
05-24-2020

It is more easy to access their customer care

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kyl180
05-24-2020

It enhances customers satisfaction, i do recommend it

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jon540
05-14-2020

It cares most of its customers

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mos318
Reviewer
05-13-2020

The insurance company is reachable whenever I need their help.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

vik607
05-12-2020

It's more transparent and worth it

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sas266
05-12-2020

Just one of the most transparent insurance companies when it comes to paying claims.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jik962
05-12-2020

It's affordable insurance company

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

nat850
05-11-2020

I recommend everyone to try it

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

nat850
05-11-2020

This is best insurance with the cheapest cost is recommend it to anyone willing

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Hokage0001
Reviewer
05-11-2020

Yeah, they're doing there best just to satisfy their clients. Can't recommend it thou

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

wil537
05-11-2020

Awesome services and nice staff

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

gim567
05-10-2020

It offers good services to clients

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

his305
05-10-2020

It has unique of offering services

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jay807
Reviewer
05-10-2020

United health care has never failed me . For this , I wanna say I big thank you to everyone of you. And also their costumer service have been so nice to me right from the beginning. I'm really grateful

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

dab730
Reviewer
05-10-2020

This is highly recommendable with great and fast service

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

alb909
05-10-2020

It has a very good reputation

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fct159
05-09-2020

Great and fast service. No long waiting room just quick and absolutely fantastic

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kin504
05-09-2020

They have the best and cool rate in town

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

dha639
05-06-2020

It's a reliable insurance company

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

cra433
05-06-2020

They are customer centric and have one of the best rates in the country

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dav208
05-05-2020

Their rate is absolutely incomparable

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mes541
05-05-2020

greta sjsi siiss sisis sisi siisi lol

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ucl114
05-03-2020

They are very reliable and trustworthy

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pet717
05-02-2020

This is one of the best insurance company

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ann856
04-30-2020

Easy and affordable policy at good rates

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

udo413
04-28-2020

Really like this good work

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

bes345
04-28-2020

They are one of the best providing quality service

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

com643
04-28-2020

Yeah, although I haven't been there before, but base on what I heard, they are good

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

chi183
04-28-2020

Their services are so nice and wonderful,would definitely recommend it .

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pop694
04-28-2020

Offers good and nice services

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

jos340
04-24-2020

It's just like this insurance company is meant for me and my family alone.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam720
Reviewer
04-24-2020

I would like to recommend it to my friends, they are good in their service

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mat464
04-21-2020

Great customer service, and friendly staff!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

yay593
04-21-2020

This insurance is reliable and flexible for my family and friends to use. My child has some health problems that we go to the doctor for regularly. Insurance makes these visits possible and affordable for my family to continue. I have dental, eye, health, and life insurance through United Healthcare. A downside of this insurance is the cost, which is pretty high in comparison to other companies.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jil626
Reviewer
04-13-2020

I loved United Healthcare. I was so easy to understand and customer service was readily available to answer any questions.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

key515
04-08-2020

I would highly recommend this health insurance company.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dis601
04-08-2020

I loved United Healthcare. I was so easy to understand and customer service was readily available to answer any questions.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sha322
04-08-2020

Never received a card with my number or info

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

sea496
04-08-2020

United Healthcare has been a great insurance partner for me. They are always looking out for their customers

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jzs883
04-05-2020

Too many hoops to jump through. Costs too much and covers very little.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

jon562
Expert
04-03-2020

Wow, this is a awesome service provider, I am really happy

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

don284
04-02-2020

Pretty good company. Haven't had much issue

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fla369
04-02-2020

This health insurance is okay, but there are better ones out there.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

fla369
04-02-2020

There are better health insurance companies out there!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

ber620
04-01-2020

very expensive doctor specialist even in network.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

dei310
Advisor
03-29-2020

Recommended for family and friends, Trusted

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

hdg134
03-26-2020

They are doing such a wonderful job during this national crisis

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

its546
Guide
03-25-2020

It was okay at best!

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

ala317
Guide
03-21-2020

Everything was good, good consultation and service.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

jcc484
Reviewer
03-19-2020

Our old insurance which became too costly and not worth the price.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

its546
Guide
03-19-2020

A really good insurance company! Really good customer support

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

tam922
03-05-2020

i love them they take great care of me and my family

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

j.e563
02-28-2020

IT is not the best health insurance, but the vision is top notch

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

nis830
02-26-2020

Very nice experience... Fully satisfied

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mr.382
02-26-2020

Overall, excellent coverage. it just has some complexity issues and some non-logical non-coverage items.

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

nah169
02-26-2020

They are the best to have as health insurance they provide good services

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

lan975
02-26-2020

We could not get approved for a shoulder to get fixed for 6 months my mother was in so much pain and could not lift her arm up we saw the doctors they made her shots x rays take pain pills she hated , MRI more pills more shots ,after 6 months we just paid the doctor 6000 to fix her should she was fine in 3 weeks

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

yof682
02-24-2020

I have had united health care for about 2 years now, and they are average health care company, I don't have anything bad to say.. but it would be nice if they were a bit more kind on the phone.

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

nic322
02-21-2020

I'm new but so for I don't care for it

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

nic322
02-21-2020

I'm new but so for I don't care for it

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

mel109
Reviewer
02-13-2020

caring and it was wonderful

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

mel109
Reviewer
02-13-2020

caring and it was wonderful

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

dar614
Reviewer
04-20-2018

United health care can help you with your medicine and other health needs. Please listen to what they have to say!

  • Date Visited 02-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

mlm
Reviewer
04-19-2018

Insurance provided by spouses employer. Quick to process claims. EOB forms easy to understand.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

vsm747
Reviewer
04-19-2018

United Health Care works hand in hand with my medicare coverage.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

may383
Reviewer
04-18-2018

Nice company and caring. Will help you out if needed.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Cardiology1234
Reviewer
04-18-2018

UHC provides easy to work with online sites for quick eligibility and benefits.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mar167
Reviewer
04-18-2018

We had this a couple of years ago through work. It was about like any other insurance, and cheaper than I expected (but has since gone up a lot.) One thing that really stands out though is how much they didn't cover. We took our son to the pediatrician for his 9 month check up. They had us fill out a simple questionnaire about his motor skills and development. Our insurance billed us $60 for that. $60 because we filled out a questionnaire. It was crazy and no amount of calls or arguing would make them cover that.

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

sem
Reviewer
04-17-2018

Low premiums but coverage could be better. Quick to pay bills for the beneficiary.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

bri352
Reviewer
04-11-2018

Premiums for insurance were SO high and climbed every year. Customer service never answered my questions fully.

  • Date Visited 06-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

pay348
03-24-2017

  • Date Visited 03-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

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