United Health Care | HealthSoul

United Health Care

Reviews: 9
Rating:
(4.0/5)
66.7% Recommended


USA

860-702-5000
Call to Make an Appointment

Website

Overview of United Health Care

At UnitedHealthcare, we serve millions of people from their earliest years through their working lives and into retirement. What unites us is our mission to help people live healthier lives and make the health system work better for everyone.

These are extraordinary times in health care. The opportunities to help people live healthier have never been greater. Advanced data and technologies, breakthrough treatments and consumer choice are redefining what can be achieved.

We are working to create a system that is connected, aligned and more affordable for all involved. One that delivers high quality care, responsive to the needs of each person and the communities in which they live. We are also partnering with care providers, collaborating in new ways to improve patient care.

At UnitedHealthcare, we are working to play our part in creating a more sustainable health care system: one that works better for everyone.

Patient Satisfaction Awards

gold

PATIENT RATINGS OF UNITED HEALTH CARE


Overall Experience

(4.0/5)

Claims Process

(3.8/5)

Customer Service

(3.8/5)

Cost Satisfaction

(4.1/5)

Patient Experience (HCHAPS) data from Medicare


The Centers for Medicare & Medicaid Services (CMS), along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as Hospital CAHPS®, to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. CMS cleans, adjusts and analyzes the data, then publicly reports the results. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.

PATIENT REVIEWS OF UNITED HEALTH CARE


Dp dar614
Badge reviewer blackReviewer

Date Visited: 02-2018

United health care can help you with your medicine and other health needs. Please listen to what they have to say!

Created at: 04-20-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp mlm
Badge reviewer blackReviewer

Date Visited: 04-2018

Insurance provided by spouses employer. Quick to process claims. EOB forms easy to understand.

Created at: 04-19-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp vsm747
Badge reviewer blackReviewer

Date Visited: 01-2018

United Health Care works hand in hand with my medicare coverage.

Created at: 04-19-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp may383
Badge reviewer blackReviewer

Date Visited: 04-2018

Nice company and caring. Will help you out if needed.

Created at: 04-18-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp Cardiology1234
Badge reviewer blackReviewer

Date Visited: 04-2018

UHC provides easy to work with online sites for quick eligibility and benefits.

Created at: 04-18-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp mar167
Badge reviewer blackReviewer

Date Visited: 04-2016

We had this a couple of years ago through work. It was about like any other insurance, and cheaper than I expected (but has since gone up a lot.) One thing that really stands out though is how much they didn't cover. We took our son to the pediatrician for his 9 month check up. They had us fill out a simple questionnaire about his motor skills and development. Our insurance billed us $60 for that. $60 because we filled out a questionnaire. It was crazy and no amount of calls or arguing would make them cover that.

Created at: 04-18-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp sem
Badge reviewer blackReviewer

Date Visited: 04-2018

Low premiums but coverage could be better. Quick to pay bills for the beneficiary.

Created at: 04-17-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp bri352
Badge reviewer blackReviewer

Date Visited: 06-2016

Premiums for insurance were SO high and climbed every year. Customer service never answered my questions fully.

Created at: 04-11-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process
Dp pay348

Date Visited: 03-2017

Created at: 03-24-2017

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process

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