Premera Blue Cross | HealthSoul

Premera Blue Cross

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Overview of Premera Blue Cross

At Premera, we serve more than 2 million people—from individuals and families to members of Fortune 100 employer groups.

As the largest health plan in the Pacific Northwest, we provide comprehensive, tailored services to customers in Washington and Alaska that include innovative programs focused on wellness and prevention, disease management, and patient safety. We deliver these programs through health, life, vision, dental, stop-loss, disability, workforce wellness, and other related products and services.

We're committed to controlling rising medical costs while ensuring access to quality care for our members.

Patient Experience (HCHAPS) data from Medicare


The Centers for Medicare & Medicaid Services (CMS), along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as Hospital CAHPS®, to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. CMS cleans, adjusts and analyzes the data, then publicly reports the results. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.

PATIENT REVIEWS OF PREMERA BLUE CROSS


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