Overview of Mercycare health plan

MercyCare Health Plans, also known as MercyCare Insurance Company, Inc., is a wholly owned subsidiary of Mercyhealth. Since MercyCare’s inception in 1994, our membership has continued to grow as we grow. We have over 40,000 members located throughout southern Wisconsin and northern Illinois.

MercyCare Health Plans links with Mercyhealth together to offer a complete continuum of health care services readily available to its membership. MercyCare Health Plans also offers contracted providers offering additional specialties and services in outlying areas. This means our members can receive care at over 68 locations in 23 communities.

Our mission and vision are based on the four pillars of the culture of excellence: Quality (best practices), Service (world-class patient/customer satisfaction), Partnering (highly qualified and superior workforce), and Cost (cost-effective services/continued system growth).

MercyCare Health Plans offers a variety of plans and products. Our goal is to provide affordable, attainable health care for seniors, individuals, and area employers and their employees. For more information about MercyCare plans available in your area, please call (800) 895-2421 to speak with a sales representative today.

Patient Experience (HCHAPS) data from Medicare


The Centers for Medicare & Medicaid Services (CMS), along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as Hospital CAHPS®, to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. CMS cleans, adjusts and analyzes the data, then publicly reports the results. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.

PATIENT REVIEWS OF MERCYCARE HEALTH PLAN


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