Kaiser Permanente | HealthSoul

Kaiser Permanente

Reviews: 45
Rating: 0.5 (4.0 / 5.0)
75.6% Recommended

Overview of Kaiser Permanente

At Kaiser Permanente, we recognize that where we live and how we live has a big impact on our health and well-being.

Our work is driven by our mission: to provide high-quality, affordable health care services and to improve the health of our members and our communities. It’s also driven by our heritage of prevention and health promotion, and by our conviction that good health is a fundamental right.

We are committed to improving the health of our communities. We do that by ensuring health access, improving community conditions for health and equity, and advancing the future of community health through innovation. We also share our financial resources, research, nurses and physicians, and our clinical practices and knowledge through a variety of grantmaking and investment efforts.

Communities we serve
Good health extends beyond the doctor’s office and the hospital. It begins with healthy environments: fresh fruits and vegetables in neighborhood stores, successful schools, clean air, accessible parks, and safe playgrounds. Each of the communities in which we operate has unique needs, stories, and opportunities to advance health and health equity.

Patient Satisfaction Awards

gold

PATIENT RATINGS OF KAISER PERMANENTE


Overall Experience

(4.0/5)

Claims Process

(3.8/5)

Customer Service

(3.7/5)

Cost Satisfaction

(4.0/5)

PATIENT REVIEWS OF KAISER PERMANENTE


Dp nic674
Badge reviewer blackReviewer

Date Visited: 07-2020

They are well qualified and have professional workers

Created at: 07-01-2020

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Dp thr439
Badge reviewer blackReviewer

Date Visited: 06-2020

Their services are affordable, I recommend this to everyone

Created at: 06-16-2020

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Dp ele264

Date Visited: 06-2020

Overall, nice and helpful staff willing to answer any medical questions I had involving my recent appointment with them. Very great customer service.

Created at: 06-15-2020

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Dp dan380
Badge reviewer blackReviewer

Date Visited: 06-2020

Has the most affordable premiums and awesome offers

Created at: 06-08-2020

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Dp wal726
Badge reviewer blackReviewer

Date Visited: 06-2020

Have a good review by most served clients

Created at: 06-08-2020

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Dp fig989

Date Visited: 06-2020

this is the worse company to deal with when having a problem with their billing,

Created at: 06-07-2020

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Dp oma177

Date Visited: 06-2020

I loved this beautiful hos

Created at: 06-05-2020

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Dp boi256

Date Visited: 06-2020

EXCELLENT HEALTH INSURANCE! I would defininetly recommend to my friends and family.

Created at: 06-05-2020

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Dp man626
Badge reviewer blackReviewer

Date Visited: 06-2020

Puts customers mostly at the Frontline

Created at: 06-01-2020

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Dp sam167
Badge reviewer blackReviewer

Date Visited: 06-2020

Ensures customer satisfaction is met fully

Created at: 06-01-2020

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Dp joe397
Badge reviewer blackReviewer

Date Visited: 06-2020

They have good compensation plan

Created at: 06-01-2020

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Dp ton510
Badge reviewer blackReviewer

Date Visited: 05-2020

They have affordable plans to offer

Created at: 05-28-2020

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Dp jos943
Badge reviewer blackReviewer

Date Visited: 05-2020

They have a good compensation

Created at: 05-28-2020

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Dp bit118
Badge reviewer blackReviewer

Date Visited: 05-2020

It has affordable premiums, i recommend it

Created at: 05-24-2020

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Dp kyl821
Badge reviewer blackReviewer

Date Visited: 05-2020

Am fully satisfied with their great services

Created at: 05-24-2020

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Dp hut511

Date Visited: 05-2020

It's good and best issuance of premiums

Created at: 05-15-2020

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Dp mos318
Badge reviewer blackReviewer

Date Visited: 05-2020

The claim processing took so long.

Created at: 05-14-2020

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Dp ew3238

Date Visited: 05-2020

They always have a nice customer service. They always try to treat a customer better than last time

Created at: 05-12-2020

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Dp ron456

Date Visited: 05-2020

I was satisfied with the service I received

Created at: 05-12-2020

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Dp ron456

Date Visited: 05-2020

I recommend anyone willing to try it because of cheap expenses

Created at: 05-12-2020

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Dp bre183

Date Visited: 05-2020

I recommend anyone willing to try it I have been offered the best services and their cost is cheap, I'm really happy

Created at: 05-12-2020

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Dp dan401

Date Visited: 05-2020

It has affordable plans, try them out

Created at: 05-12-2020

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Dp bil889

Date Visited: 05-2020

Prices are reasonable and worth it

Created at: 05-11-2020

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Dp chr126

Date Visited: 05-2020

I would not recommend this insurance company for anyone, their customer care was so rude on me

Created at: 05-11-2020

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Dp hus599

Date Visited: 05-2020

It has a good and easy claiming process

Created at: 05-10-2020

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Dp kin504

Date Visited: 05-2020

Am really sorry happy I came across you guys

Created at: 05-09-2020

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Dp udo413

Date Visited: 04-2020

I love your guys kodus to you

Created at: 04-28-2020

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Dp phi586

Date Visited: 04-2020

Wow that's awesome and amazing

Created at: 04-28-2020

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Dp phi586

Date Visited: 04-2020

Wow that's awesome and amazing

Created at: 04-28-2020

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Dp com643

Date Visited: 04-2020

Very good company with expert on work

Created at: 04-28-2020

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Dp bes345

Date Visited: 04-2020

This company packages worth it Indeed

Created at: 04-28-2020

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Dp chi183

Date Visited: 04-2020

Their services are nice and affordable.

Created at: 04-28-2020

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Dp kin276

Date Visited: 04-2020

Pretty good health insurance company!

Created at: 04-21-2020

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Dp v.u235

Date Visited: 04-2020

very easy to get car i need

Created at: 04-10-2020

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Dp her325839

Date Visited: 04-2020

all of my appointments have been fast im seen shortly after arriving, offices werent over crowded

Created at: 04-10-2020

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Dp key515

Date Visited: 04-2020

There are way better health insurance companies out there!

Created at: 04-08-2020

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Dp fla369

Date Visited: 04-2020

Would probably recommend this health insurance company.

Created at: 04-02-2020

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Dp kar258

Date Visited: 04-2020

would recommend to friends and family

Created at: 04-01-2020

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Dp joy759

Date Visited: 04-2020

all of my appointments have been fast im seen shortly after arriving, offices werent over crowded

Created at: 04-01-2020

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Dp dei310
Badge guide blackGuide

Date Visited: 03-2020

This is a awesome insurance. I am very satisfied for their service.

Created at: 03-31-2020

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Dp yoz528
Badge reviewer blackReviewer

Date Visited: 03-2020

Love my insurance with this hospital!

Created at: 03-30-2020

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Dp its546
Badge guide blackGuide

Date Visited: 03-2020

Really poor service! Would not recommend it to people!

Created at: 03-25-2020

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Dp 4lu857

Date Visited: 03-2020

I have had Kaiser for over 50 years now and I love the convenience of everything under one roof. My labs, doctors, and pharmacy are all within easy reach and I find it easy to make appointments and they send reminders for when I need to get tests for routine care. Overall I am very pleased.

Created at: 03-09-2020

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Dp hon695

Date Visited: 03-2020

The most difficult company I have ever had to use. You can't call your doctor's direct office to set up an appointment. You have to call the appointment line who will then take your message and call you back. If you are working and can't answer, you then play phone tag for 4 times until you get mad enough and demand to talk to someone who can help you immediately. They then take a message to have someone call you back. She calls back with an appointment time that I made work. I show up and was then told, oh no you don't have an appointment. This is unacceptable for the amount of ads that I see of how they are always there for you. And access to your doctor is so easy. All lies. I am so disappointed I have kaiser for the year until I can run far away from them..

Created at: 03-06-2020

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Dp rev916
Badge advisor blackAdvisor

Date Visited: 07-2019

Obtained for my daughter 5 years ago very satisfied very dependable and appropriate with assistance on fees

Created at: 07-21-2019

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