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Overview of Innovation Health Insurance company

Innovation Health is the result of a unique partnership between two industry leaders: Inova and Aetna. Inova is a nationally recognized not-for-profit health care system serving more than two million people each year. Aetna is one of the nation’s leading health care benefits companies serving over 22 million medical members. Together, the Aetna and Inova partnership is transforming the way health care is delivered — Innovation Health.

Our Mission
Our vision is to re-engineer the system and our values drive everything we do. As we embark on this journey to not just fix this broken system, but actually build an insurance company that members feel good about. We’re going to get there with a focus on:

Excellence: Innovation Health works with providers to help ensure patients receive the right care at the right place at the right time.
Collaboration: Through our unique partnership we are collaborating across traditional boundaries to help improve the overall health experience.
Innovation: The existence of Innovation Health is proof of our innovative spirit given it is the result of a unique partnership.
Affordability: Our goal is to work together to drive efficiency while maintaining high quality care, so that savings can be passed along to you and your employees.
Accountability: We work together to monitor quality and efficiency metrics and then develop solutions to improve them.

Website: http://www.innovation-health.com

Patient ratings

of Innovation Health Insurance company

Overall Experience

(3.7/5)

Claims Process

(2.5/5)

Customer Service

(2.5/5)

Cost Satisfaction

(3.0/5)

Patient reviews of Innovation Health Insurance company

emm753
04-25-2020

Excellent and very skilled doctor

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

chi731
04-24-2020

They are trying their best

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

sam720
Reviewer
04-24-2020

I wouldn't say they are bad but they are really trying their best

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

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