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Overview of Independent Health Association

Independent Health is located in the Village of Williamsville, a suburb of the City of Buffalo. Independent Health occupies four neighboring buildings in the Centerpointe office park: 511 Farber Lakes Drive, 777 International Drive, 250 Essjay Road and 375 Essjay Road. Independent Health provides a smoke-free environment in all four buildings.

Website: http://www.independenthealth.com

Patient ratings

of Independent Health Association

Overall Experience

(4.4/5)

Claims Process

(3.9/5)

Customer Service

(3.9/5)

Cost Satisfaction

(4.1/5)

Patient reviews of Independent Health Association

nic674
Reviewer
07-01-2020

They are highly intelligent, rendering good services

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ale519923
06-16-2020

I had independent Insurance through my employer when I went through cancer surgeries. The hospital submitted billing errors. independent insurance went out of their way to correct the problems. My representative was caring and professional. I can honestly say they are good

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

emily
06-14-2020

independent health association has been a very good health insurance. I have been with them for a long time and have never had any problems. I would recommend them to anyone.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

...
sam167
Reviewer
06-01-2020

I highly recommend it, it's super good

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mis905
Reviewer
05-26-2020

They have one of the best insurance services you can think of.Highly recommend

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mat813
05-15-2020

I highly recommend to others to make a try, it's pretty good

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

het779
05-12-2020

I was dully satisfied with the services

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

hem804
05-11-2020

Best company in offering medical insurance

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

gil413
05-11-2020

Offer professional recommendation upon consultation

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

chr126
05-10-2020

Good products, comprehensive insurance but bad customer service. Signing up was simple and easy. I felt like it was a good deal when signing up for independent health association insurance, but after a while it became apparent that reaching customer service or making ANY question at all was going to be a nightmare. Hard to reach people, a lot of dodges and no online communication.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ew3238
05-10-2020

They have a nice customer care service and they don't play hide and seek games during claims.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dab730
Reviewer
05-10-2020

This is a really nice insurance company and very recommendable because their claim process is okay

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jam919
05-10-2020

I must admit, their claim process is easy and their package price is not much, I recommend this company

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ade162
Reviewer
05-10-2020

Their claim process is very fast

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

riv356
05-10-2020

The concert for their customers is what makes them humane. The treat everyone equally and fairly and they are very trustworthy and I confidently recommend them

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dve412
05-09-2020

I keyed into this company and never regretted my decision.Excellent customer service and claim process is hassle free.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

cra433
05-09-2020

Great value for money.They are customer Centric and I must admit They have one of the best rates.Highly recommended

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pri773
05-09-2020

They have a nice service just that they really need to work on thier customer service.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fes360
05-09-2020

They really have a great deal of services offered but they need to work on their cost.
They pretty charge too much.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam720
Reviewer
05-08-2020

Their service and cost of Price is very encouraging, I recommend this company

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ade162
Reviewer
05-08-2020

Best so far have known. Best customer service experience

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Laurabrian
Reviewer
05-04-2020

The best health insurance i can ever have for my family.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

deb662
04-28-2020

A well trained and specialized doctor

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bes345
04-28-2020

This is so nice especially for civil servants

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam720
Reviewer
04-24-2020

They should add more effort.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

key515
04-09-2020

I would not recommend this health provider there are better out there!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

its546
Guide
04-02-2020

I would not recommend this health insurance, there are definitely better ones out there!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

its546
Guide
03-25-2020

Not too bad! The claims process was easy, and everything else was fairly good satisifaction.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

ala317
Guide
03-21-2020

Everything was good, good consultation and service.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

lpo975
Reviewer
03-19-2020

Good insurance company to work with, never had any problems, good communication and nice customer service when calling about a certain matter.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

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