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Anthem Health Keepers

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Overview of Anthem Health Keepers

Anthem HealthKeepers POS plans are offered by HealthKeepers, Inc., a health maintenance organization. Each enrolled family member must select his or her own Primary Care Physician (PCP) who will provide or coordinate their medical care. The PCP will maintain the member’s history and can help them see the right specialist when necessary. The member can see them for almost all of their general health care needs, and pay a predictable copay amount for most services.
The doctors, hospitals and other health care professionals in the Anthem HealthKeepers plan network agree to accept a set fee as payment for covered services, thereby helping to contain medical costs. All of our Anthem HealthKeepers plans are Point-of-Service (POS), which means you can use your benefits in or out of the plan. However, you can expect to pay more for services received out of the plan.

Patient Experience (HCHAPS) data from Medicare


The Centers for Medicare & Medicaid Services (CMS), along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as Hospital CAHPS®, to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. CMS cleans, adjusts and analyzes the data, then publicly reports the results. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.

PATIENT REVIEWS OF ANTHEM HEALTH KEEPERS


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