Overview of First Choice Health

First Choice Health is a physician and hospital owned company serving over one million people in Washington and the Northwest since 1985. As an innovative alternative to traditional healthcare insurance, we offer access to providers within a growing PPO Network, expert data-driven health plan administration and medical management services, and an Employee Assistance Program (EAP) built to support members in every step of their healthcare journey.

At First Choice Health, we are proud to deliver the personalized, quality service our clients deserve, while reducing costs and keeping their members healthy.

Patient Experience (HCHAPS) data from Medicare


The Centers for Medicare & Medicaid Services (CMS), along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as Hospital CAHPS®, to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. CMS cleans, adjusts and analyzes the data, then publicly reports the results. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.

PATIENT REVIEWS OF FIRST CHOICE HEALTH


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