Overview of Essence Healthcare

As a St. Louis-based company, we take tremendous pride in serving our friends and neighbors each and every day. Our unique approach to Medicare insurance has helped us become the largest Medicare plan in the area and achieve national recognition as a leader in improving the cost and quality of care for people with Medicare. Most importantly, it has earned us the trust of over 60,000 people in our community and the distinct privilege of helping them live happier and healthier lives.

Patient Experience (HCHAPS) data from Medicare


The Centers for Medicare & Medicaid Services (CMS), along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as Hospital CAHPS®, to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. CMS cleans, adjusts and analyzes the data, then publicly reports the results. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.

PATIENT REVIEWS OF ESSENCE HEALTHCARE


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