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Overview of CareFirst BCBS of Maryland

In its 82nd year of service, CareFirst, an independent licensee of the Blue Cross and Blue Shield Association, is a not-for-profit health care company which, through its affiliates and subsidiaries, offers a comprehensive portfolio of health insurance products and administrative services to 3.3 million individuals and groups in Maryland, the District of Columbia and Northern Virginia. In 2018, CareFirst invested $38 million to improve overall health, and increase the accessibility, affordability, safety and quality of health care throughout its market areas.

Patient ratings

of CareFirst BCBS of Maryland

Overall Experience

(4.0/5)

Claims Process

(4.0/5)

Customer Service

(3.8/5)

Cost Satisfaction

(4.3/5)

Patient reviews of CareFirst BCBS of Maryland

mos318
Reviewer
05-14-2020

I really don't like the customer service I was offered.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

mno105
02-28-2020

They have always paid for everything that I have had done

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

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