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Overview of Blue Cross Blue Shield , Tennessee ( BCBS )

We’re a mission-driven not-for-profit health insurer. That means we are committed to your health and wellbeing. We help our members by providing high-quality, cost-effective health plans and wellness services. And we serve our communities by giving back and volunteering.
We provide peace of mind with a wide range of health plans, benefit products and wellness services to more than 3.5 million people. We’re independent and governed by our own board of directors. We’ve paid $3.8 billion in taxes, helping make our state a great place to live. And we’re making a positive economic impact for our state – generating jobs, household income and tax revenue for Tennessee that wouldn’t exist if we were based elsewhere.

Website: http://www.bcbst.com

Patient ratings

of Blue Cross Blue Shield , Tennessee ( BCBS )

Overall Experience

(4.6/5)

Claims Process

(4.3/5)

Customer Service

(4.5/5)

Cost Satisfaction

(4.5/5)

Patient reviews of Blue Cross Blue Shield , Tennessee ( BCBS )

eri474
11-21-2020

They are very nice people

  • Date Visited 11-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

eri474
11-21-2020

They are very nice people

  • Date Visited 11-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

eri474
11-21-2020

They are very nice people

  • Date Visited 11-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

...
jsr784
Reviewer
11-15-2020

Difficulty getting address changes across entire platform. Completed address change in July and still getting things sent to old address but not all mail so too many parts not communicating.

  • Date Visited 11-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

jsr784
Reviewer
11-15-2020

Difficulty getting address changes across entire platform. Completed address change in July and still getting things sent to old address but not all mail so too many parts not communicating.

  • Date Visited 11-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

jsr784
Reviewer
11-15-2020

Difficulty getting address changes across entire platform. Completed address change in July and still getting things sent to old address but not all mail so too many parts not communicating.

  • Date Visited 11-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

sam720
Reviewer
04-24-2020

I recommend this health care

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

j_p875
02-27-2020

One of the best health insurance I’ve had

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bri148
Reviewer
04-19-2018

The best insurance coverage there is. Great staff and coverage.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

bri352
Reviewer
04-11-2018

Blue cross blue shield of Tennessee is the best insurance! They offer so many wonderful benefits!

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

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