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Overview of Blue Cross Blue Shield , Nebraska ( BCBS )

At Blue Cross and Blue Shield of Nebraska (BCBSNE) we combine intelligence with agility to make a purposeful impact. One of our foundational strengths is reoccurring, exponential innovation. Because we’re local, we’re able to quickly implement, test and refine solutions. Because we’re national, the infrastructure necessary to speed solutions to our members is already in place. While we’re innovating new health coverage solutions, we’re also constantly optimizing existing processes to ensure we’re continually driving improved care delivery, lower costs and better overall population health.

Website: http://www.nebraskablue.com

Patient ratings

of Blue Cross Blue Shield , Nebraska ( BCBS )

Overall Experience

(2.7/5)

Claims Process

(2.8/5)

Customer Service

(2.5/5)

Cost Satisfaction

(3.2/5)

Patient reviews of Blue Cross Blue Shield , Nebraska ( BCBS )

sam720
Reviewer
05-15-2020

Blue Cross blue shield started out by lying about my provider. It wouldn't be as bad but they also denied my daughter her doctor as well. They actually tried to blame me for their error, but continued to refuse to allow us to see our doctor. Customer service is the worst I have ever experienced, and they refuse to allow the customer to speak with anyone with any actual authority. There's a reason this company makes billions in profit.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

key515
04-09-2020

Government provided health insurance provider, would not recommend it though.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

its546
Guide
04-02-2020

Descent health insurance, Would probably be a better company.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

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