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Overview of Blue Cross Blue Shield, Illinois (BCBS)

COMPANY INFORMATION:-
Blue Cross and Blue Shield of Illinois (BCBSIL) has served the people of Illinois since 1936. While health care evolves rapidly across the nation, our dedication to the people and Illinois communities we serve won't change. We are your friends, your families, and your neighbors. We will always take pride in investing in our communities' needs and give our time and talents to help make Illinois a better place.

Who We Are:-
With 8.1 million members, Blue Cross and Blue Shield of Illinois (BCBSIL) is the largest health insurance company in Illinois. We started in the height of the Great Depression in 1936 in Chicago and grew out of a shared interest to protect individuals and families from financial ruin related to health care costs. Today, we remain member owned rather than publicly traded. We answer to our members, not to shareholders.

BCBSIL is committed to promoting the health and wellness of our members and communities. Our commitment guides us in fostering greater access to care, working to lower the overall cost of care -- while improving care quality and patient outcomes.

As an innovative leader in the health insurance industry, we have pioneered many ways to move the health care system from one based on fee-for-service – or volume – to one that pays for value and quality outcomes. We have a responsibility to play an active role in keeping health care costs manageable for our members.

We are proud of the level of service our employees deliver for our customers and members. We’re also proud to be fellow Illinoisans who call this state our home. Our business and our company remains strong and growing. Our statewide employee base has increased 33% since 2010 to 10,845 employees. We work in offices across the state, including Downtown Chicago, Rockford, Quincy, Danville, Naperville, Springfield, Jacksonville, Downers Grove and Marion. We are proud to serve our members and are guided by our Purpose: “To do everything in our power to stand with our members, in sickness and in health.”

Website: http://www.bcbsil.com

Patient ratings

of Blue Cross Blue Shield, Illinois (BCBS)

Overall Experience

(4.2/5)

Claims Process

(4.1/5)

Customer Service

(4.1/5)

Cost Satisfaction

(4.0/5)

Patient reviews of Blue Cross Blue Shield, Illinois (BCBS)

ire959
Reviewer
09-23-2020

Good offers and awesome compensation plans. I liked it much

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

per961
Reviewer
07-17-2020

They have a good customer care

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

tia125
Reviewer
07-17-2020

It has a good compensation plan

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

...
p3u192
07-15-2020

This health insurance is very good.

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

ton700
Reviewer
07-14-2020

Best and awesome compensation plans

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bus983
07-14-2020

They should upgrade on how to deal with clients. Pathetic!

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fat767
07-10-2020

Good for my health insurance, im doing this to earn swagbucks

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sma275
07-10-2020

I mena, it's one of the most common places to get insurance through a workplace, but I'm not in love with them.

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

ori829
Reviewer
07-09-2020

Wow! Dedicated to their work

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sba261
07-08-2020

They do not actually do what they tell you. they scam you and do not deliver a product that can satisfy you and your needs.

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

69s194
06-24-2020

It is reliable would recomend

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

69s194
06-24-2020

Very good, I recommend to others.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

joh996
Reviewer
06-22-2020

So many people recommend them for their good work,I'm gonna just tell them to keep it up

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

tim883
Reviewer
06-21-2020

Am very pleased and happy with there service

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

for210
Reviewer
06-21-2020

I feel customer care weds a little more review

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

b3c286
06-20-2020

helpfull this system when traveling.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

low607
06-18-2020

Great doctors they do a awesome job

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

oma575
Reviewer
06-18-2020

They have really been supportive and benefiting

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sha706
Reviewer
06-18-2020

I love their services, they're wonderful

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jhc406
Reviewer
06-18-2020

They have been very useful and supportive

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Jorden Datavion
Reviewer
06-17-2020

My wife said it's great tho

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

mar307
06-17-2020

I have been pleased with what blue cross shield covers pertaining to my hip surgery and rehab!! I feel so confident with the PT and OT therapy I have received since released to skilled facility before I go home that I will be safe and learned the do's and don'ts after surgery to continue to heal and move safely after surgery.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

lol187
Reviewer
06-17-2020

They are really trying, rendering good services to patients especially me... I love their work and I recommend them to others

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pmk330
Reviewer
06-17-2020

They have been really supportive to me.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mes829
Reviewer
06-16-2020

They dedicate their time toward people and community and also to better peoples life

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ola798
06-16-2020

It has very good policies

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kaz951
06-16-2020

This is a very good insurance company

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

rit253
06-15-2020

They have been very cooperative with all my health care needs especially since I started dialysis last Sept. 2018. I also like the way they remind me when a prescription is ready to refill.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dea864
06-12-2020

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  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ama418379
06-10-2020

They offer great and amazing service ..

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jzm949
06-10-2020

I need to see how well it worked.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

emm390
06-08-2020

It's a fine insurance company.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dan380
Reviewer
06-08-2020

Easy and most simple claiming process

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

wal726
Reviewer
06-08-2020

It's a fine insurance company

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mil407
06-07-2020

Pleased me very much, didn't expect this service very much reliable

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

opx825
Reviewer
06-07-2020

They offer great and amazing service

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bda836
06-06-2020

Most Ethical and competent insurance company. wonderful company to work with

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

boi256
06-05-2020

Decent insurance. Maybe would recommend to a friend... maybe.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

tut776
06-02-2020

they are cool but was debited 2 times for subscription which they are yet to refund me

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

tut776
06-02-2020

i really enjoyed their plan but claim process is not encouraging

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

sam224
Reviewer
06-01-2020

They offer highly professional services, highly rated

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

joe397
Reviewer
06-01-2020

It's more convenient and reliable insurance company

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

vic833502
06-01-2020

I had bluecross Insurance through my employer when I went through 2 breast cancer surgeries. The hospital submitted billing errors. bluecross went out of their way to correct the problems. My representative was caring and professional.

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

man626
Reviewer
06-01-2020

Most Ethical and competent insurance company

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

eqo198
05-30-2020

Very good I would recommend

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

hen298
Reviewer
05-28-2020

It has affordable plans and worth it

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jos943
Reviewer
05-28-2020

Very good and welcoming staff

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sri142
05-24-2020

Blue shield is great and has provided me with affordable plans for me and my family.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bit118
Reviewer
05-24-2020

They offer good services to people

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kyl821
Reviewer
05-24-2020

I had great experience with them, try them out

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kyl180
05-24-2020

Reliable and convenient insurance company, I highly recommend to others

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Ade55
Reviewer
05-20-2020

They are reliable, affordable and efficient

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ama117708
Reviewer
05-18-2020

If you need a good health insurance company then this is absolutely one of the best our here in the State

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

car469
05-16-2020

Blue Cross shield has provided me with a great experience! The people are nice and welcoming.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Saw357
05-16-2020

The best service providers I have ever come across,I really thank them and I recommend everyone willing to try out their services they never disappoint

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

shi787
05-15-2020

This was recommended to me by my colleague from work and their services are nice and affordable.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

yii625
Reviewer
05-15-2020

Their service is affordable and reliable

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

gra350
05-15-2020

The best service providers I have ever come across,I really thank them and I recommend everyone willing to try out their services they never disappoint

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ivy797
05-15-2020

I experienced the best and I therefore recommend everyone to try out their services

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ilu721
05-15-2020

They are reliable, affordable and efficient

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jon540
05-14-2020

It's good value of money, affordable premiums

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mos318
Reviewer
05-14-2020

I have had good experience so far.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

tee895
Reviewer
05-14-2020

If you want a renowed and trusted health Insurance company then this is Your best bet!

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

mel736
Reviewer
05-14-2020

My friends wife received excellent service here, she keeps on telling

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

pre629
Reviewer
05-14-2020

They render good and valuable services

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

kor842
05-13-2020

I was recommended by a friend and I'm happy to say I'm not disappointed for trying their services,I really appreciate and therefore recommend anyone willing to try their services to go ahead

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bla622
Reviewer
05-13-2020

I would like to recommend that hospital to anyone because of their great services

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jes150511
05-13-2020

I must say their services was good and professional but their customer service was poor

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

lin275
Reviewer
05-12-2020

Professional services in medical department and so caring

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

riv582
05-12-2020

I signed up for this insurance company and after paying and setting up autopay... I realized that I was debited in my card twice but I contacted the customer care but nothing was done

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

ben476
05-12-2020

They render good and valuable services

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sta944
Reviewer
05-12-2020

The process of claiming was smooth and am a happy client .

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dav350
05-12-2020

My husband recommend this but after getting in.. I noticed that I was debited twice by this company but they are pretty fine.. am still waiting for them to figure my issue out

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bre183
05-12-2020

I'm so happy because I was offered everything I wished,I recommend anyone willing to try because they never disappoint

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ron456
05-12-2020

I was satisfied with the service and I will recommend anyone to go to the hospital

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ean824
05-12-2020

good costumer service overall, when i have an inquire they process it quickly

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ilu239
05-12-2020

They are reliable, affordable and efficient.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ren859491
05-12-2020

Best online customer care, it's fine

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jud661
05-12-2020

I recommend this company, their package is not much costly but quality Indeed

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

man702
05-11-2020

It's a competent and innovative insurance company

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dic267
05-11-2020

They're very passionate in treatment

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kaz352
05-11-2020

It's more convenient and reliable

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fel926
05-10-2020

Most suitable and reliable company

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

emm921
05-10-2020

Provide the best rates for health insurance policies, actually it's affordable.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

joh266
05-10-2020

It's claiming process is easy and efficient

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

gbe182
Reviewer
05-10-2020

Very reliable health insurance and good policies

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ade162
Reviewer
05-10-2020

Competent health insurance company. Cares about their patients

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

abd399
Reviewer
05-10-2020

Best health insurance so far

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fct159
05-09-2020

It was one of the best health service i ever got the service are more faster unlike others to you wait long but this was quick and great

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sar161
05-09-2020

Reliable and easy claim process

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kin504
05-09-2020

You guys have been helpful and hard-working

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

fem283
05-09-2020

They are the best in Illinois and with great year of service to the people both young and old. Their customer interest is what is of high priority to them

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
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Recommended: Yes

sta215
Reviewer
05-09-2020

They are well trusted and reliable.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

lar366
05-09-2020

Ethical and competent company. Cares about me and others

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

wil722
Reviewer
05-09-2020

A very good health insurance that is very nice and cool and work with experience

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
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Recommended:

ati266
05-07-2020

Policies at very good rates

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

nip392
05-07-2020

they are really good at what they do and i respect them and i really hope they keep doing what they are doing and become the best thing in the world you should really go to them for help and other stuff u need they will really help you when u need it

  • Date Visited 05-2020
  • Overall Satisfaction

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Recommended:

dav208
05-05-2020

They have Great customer service with well grounded professional in the field of insurance

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
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Recommended: Yes

sherloqueking
Reviewer
05-05-2020

A very nice place to be

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
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Recommended: Yes

bro652
05-05-2020

Fair and effective insurance company. Above average overall, would recommend...

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fli798
05-04-2020

Well pleased with their services and will surely visit back soon

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
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Recommended: Yes

ope134
Reviewer
05-04-2020

Their facility is impressive but it needs more work

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
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Recommended: Yes

Laurabrian
Reviewer
05-03-2020

They offer the best Medical services.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
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Recommended: Yes

ror204
05-02-2020

I would say this is my OVERALL favorite health insurance. It is fabulous and will most defiantly recommend to ANYONE!!

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pet717
05-02-2020

This insurance company is Amazing
With Good policies

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

for164
05-01-2020

Offers good and nice services... I don't mind recommending them

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam740
05-01-2020

They are very good in the job and always respond quickly when patient is brought to them

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
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Recommended: Yes

imh125
04-30-2020

It just didn't work for me

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

eco496
04-29-2020

One of the best health care delivery establishment.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

udo413
04-28-2020

The are the best in USA

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

van203
Reviewer
04-28-2020

This place helped me pretty quick!...

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bes345
04-28-2020

Tested and trusted, will patronize this again

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

com643
04-28-2020

the company was very helpful and understanding.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ibl390
04-28-2020

this company was very helpful and understanding.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pop694
04-28-2020

Offers good and nice services

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

emm514
04-27-2020

The have special and very good health system

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ome679
04-27-2020

Definitely will recommend this service

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

chi183
04-27-2020

I heard about it from a friend and its really nice

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

chi183
04-26-2020

I enjoyed their professional services, I would like to recommend to my friends

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

smi295
04-26-2020

I love this, one of the best health insurance company.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

smi295
04-25-2020

Its a very nice and rapid growing health insurance.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam720
Reviewer
04-24-2020

I was introduced to Blue Cross Blue Shield Illinois by a family friend and to my Surprise, they're okay

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam720
Reviewer
04-24-2020

I was introduced to Blue Cross Blue Shield Illinois by my boss , they are great just like they told me.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

aug867
04-24-2020

I was introduced to Blue Cross Blue Shield Illinois by a family friend and to my Surprise, they are great just like they were described.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

DenJhi
04-24-2020

Thank you for your wonderful care.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

chi731
04-21-2020

One of the best of all heath insurance companies

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ton186
04-21-2020

Really great health insurance company!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

per924
04-20-2020

A really good health insurance company!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kts473
04-19-2020

great, good, fabulous, never been done before.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bd.151
04-17-2020

So far so good no issue

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

eva693
04-16-2020

I think this is a great service, definite recommend!!!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jwi614
04-14-2020

The price is cheap, the service is very good

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

rom374
04-13-2020

It is a good insurance that is affordable. Would recommend.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

fin186
Reviewer
04-13-2020

Blue Cross was so amazing in many ways including how to distract me from the pain and making me feel loved when no one else would. I would definitely recommend to others who want the same!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

hil127
Reviewer
04-13-2020

Absolutely superb wonderful company best customer friendly insurance company hands down

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mer490
Reviewer
04-12-2020

always have been by my side as corny as it sounds

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sss893
04-11-2020

my only complaint is about prescriptions. They let you know you can't have it after you have filled the script and taken the pills.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

max118
Advisor
04-11-2020

Blue Cross was so amazing in many ways including how to distract me from the pain and making me feel loved when no one else would. I would definitely recommend to others who want the same!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ian303
04-10-2020

It was AMAZING, totally worth your time!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

len621
04-10-2020

This place helped me pretty quick!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jaz564
04-10-2020

Blue Cross was so amazing in many ways including how to distract me from the pain and making me feel loved when no one else would. I would definitely recommend to others who want the same!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

key515
04-08-2020

It is a pretty great health insurance company!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

mst646
04-08-2020

Blue Sky is my first health insurance, So I like this

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ale450
Reviewer
04-07-2020

its ok..it works but expensive and cud be better

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

war232
04-07-2020

Great service and they were super helpful!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

xyy280
04-07-2020

its ok..it works but expensive and cud be better

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

tgu984
04-07-2020

always have been by my side as corny as it sounds

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

tee296
04-07-2020

The BCBSIL coverage, customer service and value is good. My husband has had the coverage for many years through his employer. I was recently added and the mail RX service was fast and accurate.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jam473
Reviewer
04-07-2020

Absolutely superb wonderful company best customer friendly insurance company hands down

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sal227
Reviewer
04-07-2020

Best rate and trusted service provider

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ale594
Reviewer
04-07-2020

Awesome service, I am lucky that I am use your service

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mic702
04-07-2020

I like this company because it meets me and family healthcare needs...

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

riy502
04-07-2020

Trusted insurance, recommended to all

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

cut926
04-06-2020

Blue Sky is my first health insurance, So I like this

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

int332
04-06-2020

I rate this 5 star because that insurance is trusty

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mar190605
04-06-2020

Family and friends always recommended to all

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mis678
04-06-2020

Everybody try it, best performance you get

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mar411643
04-06-2020

Awesome service, I am lucky that I am use your service

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

riy502
04-06-2020

Happy work, Customer satisfied, good

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

den702
Guide
04-05-2020

I am satisfied , Nice service , I recommended to all

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

rob207
Expert
04-05-2020

wow, That's Amazing , Recommended to all

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jam409746
04-05-2020

He is very friendly and honest doctor

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

idr280
04-04-2020

I personally like the service, Recommended to all

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jon981
Expert
04-04-2020

I am very satisfied, Awesome work and very helpful

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Lusa700
Expert
04-03-2020

Awesome service, Recommended to all.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kel1234
04-03-2020

Wow, Very trusted and nice work, Love this

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jon562
Expert
04-02-2020

Very trusted service provider, Thanks

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jon150
04-02-2020

This is a awesome service provider, recommended to all

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fla369
04-02-2020

There are better health insurance companies out there!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

fla369
04-02-2020

Would highly recommend this health insurance.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mus306
03-30-2020

This is a awesome and nice insurance I seen ever, Recommended to all.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

guy179
Advisor
03-30-2020

Blue Cross Blue Shield Is a awesome insurance I have seen ever, Really nice service

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dei310
Advisor
03-29-2020

This is a awesome an nice insurance . Recommended to al

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

rou356
03-26-2020

this will be the best choice for everyone

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ala317
Guide
03-21-2020

Everything was good, good consultation and service.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

jcc484
Reviewer
03-19-2020

This plan has always worked for me and my family, there'snever been a reason to switch.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

its546
Guide
03-19-2020

Really good insurance company! The claims process was really easy.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

its546
Guide
03-17-2020

It works well enough though some hospitals don't accept it, or the fees are too much and have to be paid out of pocket.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

ary452
03-17-2020

I think's it's a great service with a lot of things.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

haf798
03-15-2020

Nice and overall great insurance

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pri980
03-10-2020

fair price and good coverage

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

pig494
03-05-2020

easy to use, decent healthcare

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

che102
03-05-2020

I absolutely love Blue cross blue sheild and how compassionate they are.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

swp235
03-02-2020

Great company, copays and benefits are great!

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

oct225
02-29-2020

Absolutely superb wonderful company best customer friendly insurance company hands down

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mar931
02-28-2020

I like this company because it meets me and family healthcare needs

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dia313
02-28-2020

GOOD INSURANCE COMPANY RELIABLE AND GOOD SERVICE.

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

vid147
02-28-2020

It very affordable and they give you very good customer service.

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

rah464
02-28-2020

it is good for me and my family

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

cub510
02-28-2020

i like blue cross blue shield illinois. pretty decent healthcare

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

att502
02-28-2020

Excellent options and a customer service phone team that is EASY to speak with instead of frustrating!

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jac985
02-27-2020

yes its very good mmmhm

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dug946
02-27-2020

johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

sam675
02-27-2020

My family has had BC health insurance for the past 5-6 years. I have had 3 babies with this insurance and coverage is great. I have only had 1-2 billing issues that were easily cleared up. A+ customer service.

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

all534553
02-27-2020

very efficient , cheap, the response is very fast too

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

xal903
02-26-2020

Haven't really tried it

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

led958
02-26-2020

It is pretty reasonable price.

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dlc793
02-26-2020

a a a a a

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

roy930
02-10-2020

I like it hear it was good service

  • Date Visited 02-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bri16
Reviewer
09-17-2019

I did not see the big hype with BCBS. I have had other plans that were comparable with price and coverage. Customer service was not the greatest either. Not my favorite insurance for an entire family.

  • Date Visited 09-2019
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

mmr890
Advisor
01-21-2019

Been with BCBS many many years now never had anything bad happen with them. They always polite and they are always willing to help if any issues arise. Which is not often ! Affordable.

  • Date Visited 01-2019
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Pt696
Reviewer
01-11-2019

Good coverage, customer service could use improvement.

  • Date Visited 01-2019
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

des315
Guide
01-11-2019

Slow process and expensive. No live rep when need to talk to someone without repeating

  • Date Visited 01-2019
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

jss524
Reviewer
11-16-2018

BCBS is always good with processing of claims and helping me understand my deductible and payments.

  • Date Visited 10-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

reg321
Advisor
04-25-2018

I love it better than what I've had and have and would love to have again

  • Date Visited 05-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

anm313
Reviewer
04-25-2018

Customer service is good. If someone that you talk to cannot answer your question, they will find someone who can without getting transferred to multiple people.

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

des315
Guide
04-24-2018

It may be expensive but is acceptable at all doctors and hospitals we use for my family. I like the work out program that they offer a discount at any gym facilities.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

hma581
Reviewer
04-23-2018

By brother has had blue cross blue shield for a few years. Had a claim ussue but was resolved quickly.

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

hma581
Reviewer
04-23-2018

I have had blue cross blue shield for awhile. Havent have any issues with them.

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

his787
Reviewer
04-23-2018

Had to talk to claims department. After a few transfers they solved the problem.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

his787
Reviewer
04-23-2018

Blue Cross is a good insurance company. They have good staff that seem to know what their doing.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

jrv220
Reviewer
04-22-2018

I have had great insurance once I meet my deductible. Customer Service is Awesome!

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

wdo202
Reviewer
04-20-2018

I thought the coverage with having my first child was cheap enough until I switched insurance companies, this was an even better experience

  • Date Visited 09-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

wdo202
Reviewer
04-20-2018

Claims were surprisingly easy to deal with based on past experience with other insurance companies

  • Date Visited 07-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

chr216
Reviewer
04-20-2018

Used them for a short period to get coverage for my daughter, would not let me buy insurance in another state because I lived in Illinois and my daughter lived in Missouri.

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

muz893
Reviewer
04-20-2018

Had to jump through hoops for almost two years before I dropped them for health alliance in order to have surgery that I needed. Also very costly for insurance that won't work for you when you need it most.

  • Date Visited 07-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

kqnln@aol.com
Reviewer
04-20-2018

I am pleased with the insurance. I just don't like the cost of my family that I have to pay each month.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

dar614
Reviewer
04-20-2018

A+++. Great Facility. I would go there again. They were nice!

  • Date Visited 06-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

nle512
Reviewer
04-20-2018

My dad had heart surgery in 2015. Blue cross paid almost $300,000 dollars and made the whole process easy.

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mar422
Reviewer
04-20-2018

I have never had an issue with blue cross and they always cover almost of my bills.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

lil506
Reviewer
04-20-2018

BCBS has covered almost everything for myself. great insurance co!

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

cla699
Reviewer
04-20-2018

I have had no glaring issues with using them for insurance.

  • Date Visited 02-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dak127
Reviewer
04-20-2018

BCBS has always been great to work with. They have always been able to answer questions and explain them in a way that is easy to understand.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

lis627
Reviewer
04-19-2018

Yes i would recommend this insurance to family and friends

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

jac208
Reviewer
04-19-2018

BCBS offers quality health insurance at a reasonable price. Customer service always appears to be well-equipped to handle any questions/concerns.

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

muf529
Reviewer
04-19-2018

This is a great insurance company to have. They are amazing!

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

job551
Reviewer
04-19-2018

I'm happy with everything but the cost... but I don't think they can control that.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dwa539
Reviewer
04-19-2018

Just wish they had lower deductibles. and cheaper rates. But they took care of every claim

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ros528
Reviewer
04-19-2018

I have always been on Blue Cross Blue shield insurance even when I was a kid growing up! I wouldn't look for any other insurance.

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

wps553
Reviewer
04-19-2018

Service is good, but the claims process seems to take longer than my old health insurance company.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

car762
Reviewer
04-19-2018

My daughter has this insurance and loves it alot. It is great!

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Mckenzied2006@icloud.com
Reviewer
04-19-2018

Wouldn't be my first choice in insurance, however the customer service is pretty good.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

cnt860
Reviewer
04-19-2018

I never had any issues besides how expensive our premiums have become but that is with all health insurance right now

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jen414
Reviewer
04-19-2018

This is the only insurance offered through my employer.. The premiums are high and the deductibles are high as well...

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

Funsize
Advisor
04-19-2018

BCBS cant seem to get all their employees on the same page, the organizational skill is lacking.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

mss837
Reviewer
04-19-2018

Sometimes it's difficult to get a straight answer from them but other than that they are good

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

cam463
Reviewer
04-19-2018

I have them through my job> i have had no issues with the insurance.

  • Date Visited 02-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ire456
Reviewer
04-19-2018

They have been really good to be involving the birth of my son.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dparis02@yahoo.com
Reviewer
04-19-2018

Have always had affordable insurance and great customer service. would highly recommend.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Alyssadial87@gmail.com
Reviewer
04-19-2018

Easy to use, however doesn't pay very much. Paying a good amount out of pocket every time we go to the doctor.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

abc985
Advisor
04-19-2018

Overall insurance is good. the deuctible is still low. customer service is good.

  • Date Visited 11-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

nic887
Reviewer
04-18-2018

Great coverage but over all very pricey for my age. The staff was always very helpful.

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pel348
Reviewer
04-18-2018

Very good plan with the state. They also offered a wonderful package for infertility!

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

cj777
Reviewer
04-18-2018

I did not fell I got my moneys worth with this company. Always had to fight claims and always had to get my medication pre approved before they would pay for it.

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

cas590
Reviewer
04-18-2018

A few years ago, my husband and I went through fertility treatment. At that time, we had a plan through BCBS that covered the majority of fertility,

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mak980
Reviewer
04-18-2018

Overall medical coverage was good. I did not like having to go through Prime mail for maintenance medicine.

  • Date Visited 12-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

joh990
Reviewer
04-18-2018

Great and. Covers well I would go back if I could

  • Date Visited 07-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mrm865
Reviewer
04-18-2018

I have always loved the ease of my EOB's with Blue Cross Blue Shield. And, the navigation of the web site was super easy. And we had great coverage for medical with them.

  • Date Visited 12-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

may383
Reviewer
04-18-2018

Great customer service minimum wait time and knowledgeable staff. Claims are processed quickly.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Mrs
Reviewer
04-18-2018

Great customer service minimum wait time and knowledgeable staff. Claims are processed quickly.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

tar357
Reviewer
04-18-2018

Easy to work with and never take to long to send in claims. Copay is the cheapest I have found as well. Covers birth control and other womens services other companies do not

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

myd227
Reviewer
04-18-2018

This is a pretty good insurance. They haven't denied anything I've ever needed.

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

Cardiology1234
Reviewer
04-18-2018

Very easy to work with and I've always dealt with kind staff.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jer891
Reviewer
04-18-2018

Fair and effective insurance company. Above average overall, would recommend.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

vander2324
Reviewer
04-18-2018

Poorest customer service insurance company for both patient and provider to deal with. Attempting to have a procedure and they could not tell either myself or doctor if it required prior auth. It was a nightmare. Poor service

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

Cardio1234
Reviewer
04-18-2018

This is the absolute worst insurance for providers to have to contact to obtain information about a plan's prior authorization request. The automated phone circle is absolutely ridiculous. You cannot get a live person and the system is extremely unhelpful. WOULD NEVER USE THIS PLAN

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

rru713
Reviewer
04-18-2018

Although health insurance is expensive. Mostly everything in Springfield is in network.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

cst584
Reviewer
04-18-2018

Easy to use and accepted almost everywhere. Got a breast pump free

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jer669
Reviewer
04-17-2018

Decent insurance with somewhat helpful customer service. Not the best but definitely not the worst.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

mol309
Reviewer
04-17-2018

I had to go to immediate Care twice and they helped cover a big majoirty of it.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

eri236
Reviewer
04-17-2018

Blue cross has been my family’s insurance for many years and we’ve never had any problems and if we had any questions we called and spoke with someone right away.

  • Date Visited 09-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mec153
Reviewer
04-16-2018

BCBS covers a lot more services and treatments than many other insurances I have had in the past.

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ash721
Reviewer
04-15-2018

I felt the choice of doctors and medical treatment facilities was limited with this insurance company.

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

kat666
Reviewer
04-15-2018

Just like any other insurance they have flaws but overall they are fine.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

JFALAO
Reviewer
04-12-2018

So expensive, but that’s just the nature of the beast I guess. This plan covers a lot more than my old United Healthcare plan did. Even at the same level.

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

edw888
08-16-2017

good insurance, would pay for it if my job ever switched

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

nor870
08-16-2017

I've had this insurance for over 10 years, very pleased

  • Date Visited 08-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

shr669
02-13-2017

used for clinic visit and claim process was good

  • Date Visited 08-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

SC1
Reviewer
02-08-2017

We have bcbs ppo fed plan through my husbands work. He is in the military. Delivery for our daughter was only 125$. Free breast pump which is mailed to you with a simple phone call. Customer service was great. I have no complaints so far with this plan.

  • Date Visited 08-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

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