Blue Care Blue Shield , Vermont ( BCBS ) | HealthSoul

Blue Care Blue Shield , Vermont ( BCBS )

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Overview of Blue Care Blue Shield , Vermont ( BCBS )

Community is a word we hear frequently. We understand the importance of community, the requirement to belong and uphold, inspire and change. If an engaged community is essential to our wellbeing, storytelling is the vital act that allows us to connect to one another – to form a community. We want to learn about your experience and we want to share our experience with you. Together we can build a transformed health care system in which every Vermonter has health care coverage, and receives timely, effective, affordable care.

We are Vermonters. We are your friends and neighbors and we are committed to customer-driven excellence and putting you, our members, first.
We focus on the future and respond to community changes and customer needs.
Above all, we value and respect one another and are driven by a strong sense of integrity, public responsibility and citizenship.

Patient Experience (HCHAPS) data from Medicare


The Centers for Medicare & Medicaid Services (CMS), along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as Hospital CAHPS®, to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. CMS cleans, adjusts and analyzes the data, then publicly reports the results. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.

PATIENT REVIEWS OF BLUE CARE BLUE SHIELD , VERMONT ( BCBS )


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