Blue Care Blue Shield , Michigan ( BCBS ) | HealthSoul

Blue Care Blue Shield , Michigan ( BCBS )

Reviews: 1
Rating:
(5.0/5)
100.0% Recommended

Overview of Blue Care Blue Shield , Michigan ( BCBS )

If you only think health insurance when you think of Blue Cross Blue Shield of Michigan, we’re OK with that.

After all, our roots go back to the first health insurance plans in the U.S. These plans were created nearly a century ago for working people—teachers, miners and lumberjacks who just wanted affordable, quality health care.

A lot has changed since then. Health care reform is bringing more change. Our company is changing, too. We became a nonprofit mutual company in 2014. This means that our members now have a stronger voice.

At the same time, there's much that hasn't changed: the need for affordable, quality health care and our role as a leader in helping Michigan residents get that care. We continue to be the largest health insurer in the state.

Our unique vision and mission means we can bring the best of both worlds to our members and their communities:

Plans for employers and individuals that meet today’s needs, budgets and lifestyles
The largest network of doctors and hospitals in the state
Lower health care costs
Higher quality health care
Award-winning diversity practices
Grants and programs that promote better health throughout Michigan
When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you’re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future. Some things never change.

Patient Satisfaction Awards

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PATIENT RATINGS OF BLUE CARE BLUE SHIELD , MICHIGAN ( BCBS )


Overall Experience

(5.0/5)

Claims Process

(4.5/5)

Customer Service

(4.5/5)

Cost Satisfaction

(5.0/5)

Patient Experience (HCHAPS) data from Medicare


The Centers for Medicare & Medicaid Services (CMS), along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as Hospital CAHPS®, to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. CMS cleans, adjusts and analyzes the data, then publicly reports the results. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.

PATIENT REVIEWS OF BLUE CARE BLUE SHIELD , MICHIGAN ( BCBS )


Dp dho551
Badge reviewer blackReviewer

Date Visited: 04-2016

bcbs was very good at explaining your claim and helped you to find answers to any questions you had

Created at: 04-18-2018

Overall Satisfaction

Customer Service
Cost Satisfaction
Claims Process

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