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Overview of Blue Care Blue Shield , Michigan ( BCBS )

If you only think health insurance when you think of Blue Cross Blue Shield of Michigan, we’re OK with that.

After all, our roots go back to the first health insurance plans in the U.S. These plans were created nearly a century ago for working people—teachers, miners and lumberjacks who just wanted affordable, quality health care.

A lot has changed since then. Health care reform is bringing more change. Our company is changing, too. We became a nonprofit mutual company in 2014. This means that our members now have a stronger voice.

At the same time, there's much that hasn't changed: the need for affordable, quality health care and our role as a leader in helping Michigan residents get that care. We continue to be the largest health insurer in the state.

Our unique vision and mission means we can bring the best of both worlds to our members and their communities:

Plans for employers and individuals that meet today’s needs, budgets and lifestyles
The largest network of doctors and hospitals in the state
Lower health care costs
Higher quality health care
Award-winning diversity practices
Grants and programs that promote better health throughout Michigan
When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you’re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future. Some things never change.

Patient ratings

of Blue Care Blue Shield , Michigan ( BCBS )

Overall Experience

(4.1/5)

Claims Process

(3.9/5)

Customer Service

(3.9/5)

Cost Satisfaction

(4.0/5)

Patient reviews of Blue Care Blue Shield , Michigan ( BCBS )

nic674
Reviewer
07-01-2020

They render good services to patients

  • Date Visited 07-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam167
Reviewer
06-01-2020

It has the most affordable premiums

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam167
Reviewer
06-01-2020

It's the leading provider of insurance premiums

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

...
ton510
Reviewer
05-28-2020

I really enjoyed the services offered here

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dam897
05-04-2020

One of the best you can ever find in Michigan.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bes345
04-28-2020

I really enjoyed this company

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mat347
04-12-2020

very good service. i realy like it.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

lob637
04-11-2020

I always can get what I need with BCBS, and they have been reliable and accessible in my experience.

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

key515
04-09-2020

There are better health insurance providers out there!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

cyl405
04-08-2020

very good coverage, nice customer ervice

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

fla369
04-02-2020

There are better health insurance companies out there!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

bob616
Advisor
03-19-2020

My current insurance provider is a lot better. Blue is not always better.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

wei516
03-04-2020

Just got a mail from them. The letter said they paid my bill "by error" and requested that I pay them $1,500 back. That's really infuriating. First, I don't have the money. Second, if you are negligent, you should bear the responsibility.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

dho551
Reviewer
04-18-2018

bcbs was very good at explaining your claim and helped you to find answers to any questions you had

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

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