Universal Sompo - The Vision Statement:-
To emerge as a market leader in our chosen domain by winning customer confidence through superior value and continually enhancing the same.
Our Mission : To provide:-
1. World class services and products to our Customers
2. Stable returns for our Shareholders
3. Stimulating work environment for our employees
4. Growth along with Customer Centric Approach
5. Highly efficient post claim services to all our customers.
We shall strive:-
1. To disseminate hassle free customer services from our Point of Sale
2. To connect with customers for imparting procedures about the after sale services of insurance.
3. To ensure prompt action / feedback on Customer grievance
4. To monitor and enhance service levels constantly
5. To achieve sustainable premium growth and focus on bottom line for profitability.
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