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Overview of Royal Sundaram General Insurance

Royal Sundaram General Insurance Co. Limited (formerly known as Royal Sundaram Alliance Insurance Company Limited), is the first private sector general insurance company in India to be licensed in October 2000 by the Insurance Regulatory and Development Authority of India. The company was initially promoted as a joint venture by Sundaram Finance, one of the most respected non-banking financial institutions (NBFCs) in India and other Indian Shareholders.

In February 2019, Ageas Insurance International N.V. acquired 40% equity stake in Royal Sundaram from the existing Indian Shareholders after necessary Regulatory approvals. Consequent to this divestment, the stake of Sundaram Finance in our company is currently at 50%, Ageas Insurance holds 40% and the other Indian shareholders hold the remaining 10%.

Royal Sundaram has been providing innovative general insurance solutions to individuals, families and businesses directly as well as through its intermediaries and affinity partners. The company offers Motor, Health, Personal Accident, Home and Travel Insurance to individual customers and offers specialized insurance products in fire, marine, engineering, liability and business interruption risks to commercial customers. Royal Sundaram also offers specially designed products to the small and medium enterprises and rural customers as well. The company is a pioneer in bancassurace in India, having long-standing tie-ups with reputed banks and NBFCs.

Royal Sundaram has over 2000 employees with 143 branches across India and its products are distributed through various channels-agents, distribution partners, affinity partners, brokers and online.

Website: http://www.royalsundaram.in/

Patient ratings

of Royal Sundaram General Insurance

Overall Experience

(3.4/5)

Claims Process

(2.8/5)

Customer Service

(3.2/5)

Cost Satisfaction

(3.4/5)

Patient reviews of Royal Sundaram General Insurance

yogesh
Reviewer
05-11-2018

I have my health insured with Royal Sundaram from last 1 year, i am not aware of the premium amount as my company pays it. I have a coverage value of Rs 2.5 lakhs and i am satisfied with it. I have not claimed anything so far from this insurance policy.

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

aji760
03-27-2018

The number of Hospitals in this medical insurance is quite high, and the coverage they are providing is pretty comforting (Rs.5 Lakhs coverage). Apart from this they have both Cashless and reimbursement options are available. The policy in this company is good.

  • Date Visited 05-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

shi372
03-15-2018

Recently I have got the health insurance policy from the ROYAL SUNDARAM GENERAL INSURANCE company. I have paid Rs,2500 to get this policy and it has the tenure of one year. The customer support service is good with the ROYAL SUNDARAM GENERAL INSURANCE. This policy covers 20 members in my family.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

...
gan543
03-12-2018

I have taken a Royal Sundram against my credit card ,they had deducted the premium amount without intimating,the premium amount is 2500 per annum.I have no claim experience with them,the policy coverage amount is three lakhs.They need to work on customer service is not transparent to the customers.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

anu265
03-09-2018

I have a health insurance policy with Sundaram insurance from last 1 month and it is a good insurance policy to use. I have to pay a premium of Rs 6800 every year. I do not have claim experience so far and i have not taken any cashless treatment. I have a coverage of Rs 3 lakhs and I am with the plan benefits of this policy.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kas587
03-09-2018

I am having the health insurance policy with the Royal sundram general insurance company. Premium is around 7700 Rupees per annum and the customer service is not really up to the mark with them. Responsive and other features are also could be get enhanced.

  • Date Visited 03-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

nic144
03-08-2018

I have a Health insurance policy for my mother from Royal Sundaram. I paid total premium around Rs. 6000 for half a year, sum assured is around Rs. 3,00,000. We haven't taken any claim yet so can't comment on that part. However the policy and their services so far looks satisfactory.

  • Date Visited 09-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

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