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Overview of HDFC ERGO General Insurance

OUR VISION
To be the most admired Insurance company that enables the continued progress of customers by being responsive to their needs.

HDFC ERGO General Insurance Company Ltd. is a joint venture between HDFC Ltd., India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. The Company offers complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space.

Patient ratings

of HDFC ERGO General Insurance

Overall Experience

(3.9/5)

Claims Process

(4.0/5)

Customer Service

(3.7/5)

Cost Satisfaction

(3.8/5)

Patient reviews of HDFC ERGO General Insurance

vee507
06-06-2020

It’s awesome experience going there

  • Date Visited 06-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

xXninaXx
05-04-2020

Buen servicio y acompañamiento profesional .

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended:

chi731
04-24-2020

Claim process was easy, highly trusted

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

...
mdr345
Expert
04-03-2020

Awesome service and nice work. Thanks

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

brakk865
Reviewer
04-01-2020

Awesome service and highly trusted, Recommended to all

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

its546
Guide
03-21-2020

Work gave me this insurance, wasn't too bad, but had some minor issues with claims.

  • Date Visited 03-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

sda368
Reviewer
05-14-2018

I've been a user of the HDFC Ergo Health Insurance I pay a premium of 7000 Annually. I don't have any idea about the features and benefits of this policy. I never had any claim experience associated with this policy. Overall there hasn't been problems associated with the policy

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

mithin
Reviewer
05-11-2018

The main reason for choosing Hdfc ergo general insurance policy where the claim percentage is high while comparing to other insurance policy available in market. Annually am paying nominal amount through ecs . And the tenure period is 15 years.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

aparna
Reviewer
05-08-2018

I have a health insurance policy with HDFC ERGO from last 5 years, a premium of Rs 10000 has to be paid every year for this insurance policy. My claim experience was good with this insurance. I have a coverage value of Rs 3 lakhs for this health insurance policy.

  • Date Visited 04-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mohit
Reviewer
05-03-2018

claim process was ok,,but main problem i faced was lack of good services,,one has to wait for so long to get their turn,,,otherwise it is ok

  • Date Visited 03-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

singh
Reviewer
04-30-2018

I have a health insurance policy with HDFC ERGO from last 5 years, a premium of Rs 10000 has to be paid every year for this insurance policy. My claim experience was good with this insurance.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jagdish
Reviewer
04-30-2018

premiums are high ,,,,no updations ,,it is average ,,i may not recommend this

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

nar288
03-27-2018

Around a year ago, I have got the health insurance policy from the HDFC ERGO GENERAL INSURANCE company and it is a EULIP plan, This policy covers whole family that is 3 members in my family, I have paid Rs,5.0,000 per year to get this policy . This policy has the coverage of Rs,5,00,000.

  • Date Visited 08-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

agg463
03-27-2018

I have got the HDFC ERGO insurance policy around 3 years ago. The customer support service is good with the HDFC insurance . This policy cover 4members in my family. This policy covers 5lakhs in this policy and the cashless treatment options are available with this policy.

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

kum605
03-27-2018

I took my health insurance with HDFC insurance over the phone. The claim experience was very good. My son was hospitalized and I send the documents at one go, they processed quickly. The documentation was less and it was very clear. I got my payment within a week time.

  • Date Visited 04-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

pan118
03-27-2018

I have a insurance policy with HDFC Ergo Insurance from last 5 years, this policy has to be renewed every year and i pay a premium of Rs 11000 for this insurance. I have not taken any cashless treatment and i do not have claim experience so far with this insurance. I have a coverage of Rs 3 lakhs which is satisfactory for this insurance.

  • Date Visited 03-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sat164
03-27-2018

HDFC Ergo provided me timely service when I was in urgent need of it. I feel secure after taking a policy that covers my whole family and the policy has been designed exactly as per my family’s need.

  • Date Visited 03-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

br1437
03-27-2018

Hdfc Ergo insurance service was good,the benefits was good with Hdfc it was for my whole family. But I have not claimed any service from Hdfc and the payments was through online. It was a average service from Hdfc Ergo insurance service.

  • Date Visited 03-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bnn879
03-22-2018

From HDFC ERGO GENERAL INSURANCE i have taken a health insurance. The premium is 800 for 1 year. They provide health check up vouchers for the whole family. They provide cashless facility. The customer service and response was good.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

par616
03-16-2018

HDFC ERGO health insurance service is good. The benefits are like single. The documents process has been really smooth with HDFC ERGO health insurance service. But the claim is not an easy process. I am not much happy with the service of HDFC health insurance service.

  • Date Visited 03-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

gau867
03-12-2018

I took my health insurance with HDFC Ergo over the phone. The claim experience was very good. My son was hospitalized and I send the documents at one go, they processed quickly. The documentation was less and it was very clear. I got my payment within a week time.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

gan543
03-12-2018

Hdfc health insurance service was good,the benefits was good with Hdfc it was for my whole family. But I have not claimed any service from Hdfc and the payments was through online. It was a average service from Hdfc health insurance service.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ank881
03-12-2018

I have taken Health insurance policy with HDFC Ergo,i pay a premium amount of 12,000 per annum.The policy coverage amount is 2 lakhs which is including family members.I have claim experience its cashless treatment covered 100%.

  • Date Visited 03-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

rk6951
03-09-2018

I am having a health insurance with HDFC Ergo. It was taken by last January. The customer service was good. There was no claim experience till now and haven't used the cashless facilities. The policy coverage was 4,80,000 rupees. They deducting monthly around 600 rupees for the premium.

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

din889
03-06-2018

I have taken Health Insurance with HDFC Ergo,the premium amount is 1153,The policy coverage amount is three lakhs including family members.I have no claim experience as its taken six months ago.The process is too simple, and easy they had finished within a day.

  • Date Visited 09-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

cha313
03-06-2018

I had a Health Insurance in HDFC ERGO GENERAL INSURANCE. I got extra ordinary benefits in single policy. I will get regular alerts regarding policy premium. The customer care is also good and well responsive. They intimates my policy renewal date to renew the policy on time.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bes721
03-06-2018

I have taken a Health insurance with HDFC Ergo,The premium amount is 17,000 including family members.The insurance is active since 2014. They promised to cover 100% cashless treatment till date i have no experience for the same.The payment is done through Auto debit from credit card.

  • Date Visited 03-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sri160
02-28-2018

The number of Hospitals in this medical insurance is quite high, and the coverage they are providing is pretty comforting (Rs.5 Lakhs coverage). Apart from this they have both Cashless and reimbursement options are available. The policy in this company is good.

  • Date Visited 06-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sri160
02-28-2018

When I have applied for my loan through hdfc I got a health insurance offer from hdfc the service was very good the payments will be deducted from my salary account through ecs and yearly they deduct 15084 as a premium amount the customer service was very good with hdfc health insurance service.

  • Date Visited 06-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dgr968
02-28-2018

I received call from HDFC Ergo for health insurance, I paid the premium around Rs.10,500 it has medical coverage of Rs. 3 lakhs for two years. Its covers only for me, they tie up with good hospital, they are giving critical diseases cover expect plastic surgery and dental unless the accidental.

  • Date Visited 11-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sin824
02-28-2018

Taken medical insurance policy with HDFC ERGO GENERAL INSURANCE. There plan benefits are really very good. The policy coverage and cashless treatment policy were very good with HDFC ERGO GENERAL INSURANCE. Customer service is very good and claim when explaining the policy.

  • Date Visited 03-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

dgr968
02-28-2018

I am having the health insurance policy with the HDFC ergo general insurance company and the response is fine one. There are no issues with them till now. Everything is perfect one with the HDFC ergo general insurance company.

  • Date Visited 07-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

omk268
02-28-2018

I have taken Health Insurance with HDFC Ergo,the premium amount is 1153,The policy coverage amount is three lakhs including family members.I have no claim experience as its taken six months ago.The process is too simple, and easy they had finished within a day.

  • Date Visited 02-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bha556
02-28-2018

I had a Health Insurance in HDFC ERGO GENERAL INSURANCE. I got extra ordinary benefits in single policy. I will get regular alerts regarding policy premium. The customer care is also good and well responsive. They intimates my policy renewal date to renew the policy on time.

  • Date Visited 02-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bha556
02-28-2018

I hold a health insurance policy with HDFC ERGO from last 5-6 years and it is one of the good insurance policy to use. I pay a premium of Rs 202 every month for this insurance. I have not taken any cashless treatment and i do not have claim experience so far. I have a health coverage of Rs 5 lakhs and the accidental coverage of Rs 15 lakhs which is satisfactory.

  • Date Visited 02-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

mus858
02-28-2018

I have been using this same insurance for the past 9 years now and I felt it to be a necessary spending that I am making. I started with a coverage of Rs.1 Lakh and they have been improving my coverage from them on. They have good network hospital available in their package.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

mus858
02-28-2018

I have a health insurance policy with HDFC ERGO GENERAL INSURANCE from last 7-8 months and it is very good insurance policy to use. The premium has to be paid once in two years and i make my payment through online. I have done cashless treatment and the experience was good. Customer service was good and they responded on time.

  • Date Visited 01-2018
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

gau473
02-28-2018

I hold a health insurance with HDFC ERGO from last 7-8 years and it is a good insurance policy to use. This policy has to be renewed every year and i pay a premium of Rs 15000 for this insurance. I have taken a cashless treatment and my claim experience was very good with this insurance. I have a coverage of Rs 3 lakhs which is satisfactory.

  • Date Visited 02-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

shi669
02-28-2018

Taken a medical insurance policy with HDFC ERGO GENERAL INSURANCE. Still now I have not taken any claim with my medical insurance. The plan and benefits are really good. I have been paying a premium of rs 5,000 per year. The customer service and response is good.

  • Date Visited 02-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

shi548
02-28-2018

I do have the health insurance policy with the HDFC ERGO general insurance company. I would like to say that the customer service could be get improved. I have felt that the response also could be get improved.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

van326
02-28-2018

My health insurance was offered by the company from HDFC Ergo. The policy coverage was around 3L for annually. They have a good networks of hospitalizations. The customer service was good. I got the insurance papers on time. It is a free policy.

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

ios968
02-28-2018

Health insurance is very important for everyone . i got last year and happy from their service

  • Date Visited 06-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

ios968
02-28-2018

Health insurance is very important for everyone . i got last year and happy from their service

  • Date Visited 06-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

pal557
02-28-2018

My health insurance was offered by the company from HDFC Ergo. The policy coverage was around 3L for annually. They have a good networks of hospitalizations. The customer service was good. I got the insurance papers on time. It is a free policy.

  • Date Visited 02-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

jas314
02-28-2018

I have taken a Health insurance with HDFC Ergo,the insurance was taken one year ago,the procedure was too simple as i submitted limited documents.I have no claim experience with them.I pay a premium amount of 7500.The policy coverage amount six lakhs.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

tan982
02-28-2018

I have taken a health insurance from HDFC ergo with a premium of 400 monthly. I am not sure about the other benefits with the policy. I have to pay the premium for 32 years. After that i will get some amount plus some interest from this health insurance with HDFC ergo.

  • Date Visited 08-2016
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bon902
02-28-2018

HDFC Ergo has done a good job for me on the health insurance. They sent me the medical cards on time and the policy paper work is on time as well.

  • Date Visited 02-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bal767
02-28-2018

I have taken a health insurance policy from hdfc ergo. The policy coverage includes my total premium of around Rs. 2,726 and sum assured to me is around Rs. 7,00,000. The policy is fine

  • Date Visited 01-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

bha137
02-28-2018

I have taken a health insurance policy from Hdfc Ergo. I am very satisfied with the policy. My total premium is around rs. 3,683 and the sum assured to me is around Rs. 3,00,000. Overall they provided good customer service as well,

  • Date Visited 06-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

rak374
02-28-2018

I had applied and got the health insurance policy in HDFC ERGO GENERAL INSURANCE. Its one of the good and top plan insurances. I did not contact the customer care still now, so i cant able to comment on it. Totally it is one of the good top plan in HDFC ERGO.

  • Date Visited 11-2017
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Maybe

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