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Overview of Dental Care at Landstar Commons

Patient ratings

of Dental Care at Landstar Commons



Patient reviews of Dental Care at Landstar Commons


My experience with Dental Care at Landstar has been awful. I initially went in for a painful broken tooth that needed to be extracted and came out without having the extraction but a bill for $2063.00 after having $1,500 taken from my insurance.
Total bill $3,563.00

What happened.
I came in for a painful broken tooth and needed an extraction I then casually mentioned that I would probably need dentures eventually to them and then began the upselling a full set of dentures. Becoming excited with the idea of a new smile I signed the dotted line and left.

I went home and reviewed what had just happened and soon realized I was going to be financially difficult for me to pay off, I was not even receiving the permanent dentures only temporary so the final bill would be considerably higher in the end. So, I decided to return without delay the very next morning at 8 am to let them know I had second thoughts and financial concerns and wished to cancel the procedure before any dentures were made. They told me that I could not and there was nothing they could do about it because the order had gone through.

Since then, after many phone calls and a couple of visits to the office over a 3-month period I was told I will receive a reimbursement of $1700 and that it had been posted to Credit Care 8/02 it is now 9/09 and no sign of reimbursement.

Bottom line.
They have billed me for $3,563.00 which includes the $1500 from my insurance. (I have received no product should the Insurance pay?)
I was originally billed 5/10/22 it is now 09/09/22 4 months! and I have nothing to show for it. No product, no reimbursement.

I understand that I am responsible for a Comprehensive Oral Evaluation $81.00 and an Intraoral Full Mouth Images $122.00 Ultimately, even if I am reimbursed it's going to actually cost me over $500.00 for the above procedures.

*Since I posted this review, I received a call telling me the reimbursement was being expedited and I should receive within 7 days.

Dealing with this Dental practice has been awful and has contributed along with my gullible self to my credit taking a hit. They took nearly 4 months to refund me which led to some late payment charges. Trashed my credit.
On top of that they took $1500.00 from my insurance, and I never received a product.

  • Date Visited 09-2022
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

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