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Overview of Southern New Hampshire Medical Center

Southern New Hampshire Medical Center, a 188-bed acute care facility located in the heart of downtown Nashua, has a medical staff of over 500 primary and specialty care providers from Foundation Medical Partners, Dartmouth-Hitchcock Nashua, and local independent practices. We’re dedicated to improving your health and wellbeing with innovative programs and preventive health resources.

Total beds: 188

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 397

Affiliated Providers :
Show all 397 doctors

Patient ratings

of Southern New Hampshire Medical Center



Doctor's care


Nursing care


Food Services


Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.

Overall rating


Patient Experience


Safety of care


Timeliness of care


Staying out of Hospital after treatment


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare

This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

74% Patients that would definitely recommend ( 2% higher than the national average )

Patient reviews of Southern New Hampshire Medical Center


Services Used:

BEWARE - DO NOT GO TO THIS HORRENDOUS HOSPITAL. DO NOT GO TO SOUTHERN NEW HAMPSHIRE MEDICAL CENTER IN NASHUA NH WHICH IS AN AFFILIATE OF MASSACHUSETTS GENERAL HOSPITAL. Worst ER experience of my life. I have been to many "third world countries" and the health care I received there was so much better than the dreadful health care I received at Southern New Hampshire Medical Center in Nashua - how is this place allowed to lawfully operate? Will someone please audit / investigate this hospital. The staff was constantly swearing and complaining about all the patients. They were even laughing at and making fun of a younger man that was brought in for mental health issues. It is run like a prison with the "you are the prisoner we are the correctional officers in charge mentality". I never experienced such unprofessional behavior in any hospital setting I have been in. The intake person from ACCESS was a total joke - she was abrasive and rude from the start - someone in that position should have some compassion, some empathy - but she had none. How she has a job as the first line of mental health care for individuals in dire situations is appalling and dangerous. As I laid in the ER for hours and hours in the hallway I watched the unprofessional interactions between the doctors, nurses, security, and other staff. This place needs to be under investigation. I was so upset by what I witnessed that I asked to be discharged - but the smug nurse told me that only the ACCESS intake person can discharge me and it was decided that I had to wait until the morning to speak with the "psychiatric team" before being discharged - no exceptions. A few minutes later I asked the same smug nurse if I could see the doctor because my kidney stones were bothering me - I had mentioned that I had a very large stone in my left kidney. Within 30 minutes of asking to see the doctor about my kidney stone they discharged me - the doctor never saw me about my kidney stone pain / issue (they 100% ignored that) and suddenly I did not have to speak with the "psychiatric team" in the morning prior to being discharged. This can only be attributed to Medicaid discrimination - if I had better insurance I am sure the doctor would have taken a look at my kidney stone situation. I will file a complaint with Medicaid over this. Stay away from this awful hospital - I could see in the time I spent there that the negative and nasty environment is encouraged and is the norm. Shame on the doctors, nurses, security, and other staff working the shift before midnight on January 28, 2021 and after midnight on January 29, 2021. Please go to Portsmouth Hospital if you need medical attention whether it is physical or mental. At Portsmouth Hospital regardless of your situation or INSURANCE they treat you with respect, dignity, and compassion.

  • Date Visited 02-2021
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: No


Dartmouth Medical School

Accepts most major health plans



The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, check, online, credit card or debit card.

Lowell, Train Station

Nashua Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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