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Overview of Carolina Digestive Health Associates Endoscopy Center

Carolina Digestive Health Associates provides gastroenterology care to patients 16 through adult seniors. Our goal is to provide our patients, referring physicians, and community with the highest, most comprehensive quality of gastroenterology care. Our physician group has been serving the Charlotte metropolitan area for over 25 years. We offer 14 accredited gastroenterologists that provide service at eight conveniently located offices as well as at five award winning endoscopy centers accredited by the AAAHC. Carolina Digestive Health participates with all major insurance carriers in the area and maintains privileges at all area hospitals.

Monday:
8:00AM - 5:00PM
Tuesday:
8:00AM - 5:00PM
Wednesday:
8:00AM - 5:00PM
Thursday:
8:00AM - 5:00PM
Friday:
8:00AM - 5:00PM
Saturday:
Closed
Sunday:
Closed

Patient ratings

of Carolina Digestive Health Associates Endoscopy Center

Overall

(1.0/5)

Doctor's care

(1.0/5)

Nursing care

(1.0/5)

Food Services

(1.0/5)

Patient reviews of Carolina Digestive Health Associates Endoscopy Center

c2o616
01-04-2024

Services Used:

Stephanie, Bianca, and most of all Hannah were horrible. Bianca called me the day of the appointment and lied saying my insurance would not cover my colonoscopy. A preventative procedure that my PCP, who is Dr. Bauer referred me for because of issues I'm having with my side. I am 49 and this is recommended for 45-4

years and older. Hannah was rude when she called back and after she said my insurance changed over the new year and no longer covered my procedure. she was accusatory of me for not checking it. Then she hung up. I called and canceled the appointment because of their unprofessionalism. I had 2 insurances Cigna and UMR . Cigna told me they cover colonoscopy 100% on 1/3/23. I felt they lied because they were trying to get my money through some type of fraud. I think they should be investigated for fraud. Hannah told me she could set me up with self pay.
This appointment was scheduled on 10/11/2023 , which was 3 months prior. They decided to call me on the day of my appointment instead of the prior business day and disrupt my appointment. They were cold and thoughtless. They were inconsiderate of my well-being and were only concerned with scamming me out of my money. They should be fired, sued. and locked up for fraud.
I am still in pain and stressed over this situation. And I lost pay over $328 for unpaid time off because of being a new employee with no pto benefits. I inconvenienced my friend preparing her to change her schedule to sit with me for the procedure. I took sutab and spent money to buy it at the pharmacy and was up with diarrhea and vomiting. I still have a headache from it.
I left a message for the CEO Mrs. Gobar but did not receive a call back. I left a message for two supervisors. Trisha and Stephanie with no call back. I give all glory and praise to God for protecting me from this company. I would never recommend it. I think they are insensitive criminals and they are ripping off the doctors money and giving 5 star rated doctors like. DrJimoh a bad reputation. I am so upset with these people. I now have to look for another dr. I was looking forward to meeting Dr Jimoh. This is truly an embarrassing and humiliating experience.

Thank you
Charmaine Oates

  • Date Visited 01-2024
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: No

FAQ's ABOUT HOSPITAL

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