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Overview of UMass Memorial Medical Center

UMass Memorial Medical Center is the region's trusted academic medical center, part of the UMass Memorial Health Care system. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.
They provide a full range of sophisticated technology and support services. Their specialists are renowned for their expertise in clinical areas including:

Cardiology
Orthopedics
Cancer
Emergency medicine
Surgery
Women's health
Children's medical services

Total beds: 649

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 346

Affiliated Providers :
Show all 346 doctors

Patient ratings

of UMass Memorial Medical Center

Overall

(3.5/5)

Doctor's care

(3.5/5)

Nursing care

(5.0/5)

Food Services

(3.0/5)

Speciality Summary

Emergency Room

(3.5/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(3/5)

Patient Experience

(2/5)

Safety of care

(3/5)

Timeliness of care

(2/5)

Staying out of Hospital after treatment

(1/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

70% Patients that would definitely recommend ( 2% lower than the national average )

Patient reviews of UMass Memorial Medical Center

dmp795
03-23-2020

Services Used: Emergency Room

great care for me and family, Nurses are awesome!

  • Date Visited 03-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

FAQ's ABOUT HOSPITAL

Aetna Choice POS II; Aetna CT AWH MC OA w/Pediatric Dental; Aetna HMO; Aetna Managed Choice POS Open Access; Aetna Savings Plus.

649

1930

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, online, credit card or debit card.

Union Station, 2 Washington Square, Train Station

Worcester Regional Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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