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Overview of Baystate Medical Center

Baystate Medical Center (BMC) is a 716-bed independent academic medical center and a training site for the University of Massachusetts Medical School - Baystate. BMC is also our community's major referral hospital, providing the highest level of care for conditions such as cancer, acute and chronic cardiovascular illness, nervous system illness, digestive illness, and other diseases that affect the major organ systems of the body.

Total beds: 716

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 1498

Affiliated Providers :
Show all 1498 doctors

Patient ratings

of Baystate Medical Center

Overall

(4.0/5)

Doctor's care

(5.0/5)

Nursing care

(4.0/5)

Food Services

(4.0/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(2/5)

Patient Experience

(1/5)

Safety of care

(3/5)

Timeliness of care

(1/5)

Staying out of Hospital after treatment

(3/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

73% Patients that would definitely recommend ( 1% higher than the national average )

Patient reviews of Baystate Medical Center

sil299
08-18-2020

Services Used:

State of the art premises but long wait times.

  • Date Visited 06-2017
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Maybe

FAQ's ABOUT HOSPITAL

Aetna Choice POS II; Aetna Choice POS Open Access; Aetna CT AWH MC OA w/Pediatric Dental; Aetna Elect Choice EPO; Aetna HMO; Aetna HMO.

716

1883

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, check, credit card or debit card.

Holyoke, Massachusetts (Train Station)

Westover Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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