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Overview of AdventHealth Ocala

AdventHealth Ocala is a 421-beds acute care community hospital in Ocala, Florida. The medical center provides emergency care, heart and vascular center, home health care, pediatrics, stroke center as well as a wide range of other medical services. AdventHealth Ocala admits over 22,000 patients each year, treats over 97,000 in three emergency departments, and sees another 51,000 for other outpatient needs. The four main service lines of the medical center include Heart, Orthopedics, Bariatrics and Surgery.

Total beds: 421

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 477

Specialities: Multi Speciality
Affiliated Providers :
Show all 477 doctors

Patient ratings

of AdventHealth Ocala

Overall

(1.0/5)

Doctor's care

(5.0/5)

Nursing care

(1.0/5)

Food Services

(1.0/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(1/5)

Patient Experience

(1/5)

Safety of care

(3/5)

Timeliness of care

(1/5)

Staying out of Hospital after treatment

(1/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

59% Patients that would definitely recommend ( 13% lower than the national average )

Patient reviews of AdventHealth Ocala

mor538
08-12-2021

Services Used:

My initial procedure was done with excellent service (Dr Acevedo, nurse Karen, anesthesiologist).. from the moment I was taken to my room on the 4th floor, the experience was horrible. The nurse (Hannah) was not personable and took 3 1/2 hours to complete a task of releasing pressure on a wound (which caused much pain and inability to move..which caused back pain). Karen explained that this process would be done slowly…over 35 minutes. Hannah would release a little and was supposed to return in 20 minutes but in one instance came back in an hour and a half. An assistant nurse Victoria (very pleasant) ended up completing the task 3 1/2hours later.
I was not served dinner and when I asked about it at 6:30, the attendant on the floor(Susan) was surprised and scrambled up a meal for me but because the last of the pressure release was just completed, told me to eat mostly in a reclining position. That caused me to choke on the chicken, so I just slowly ate the cooked carrots and a little pasta.
Response times were very slow when I pushed the help button (15 minutes or more). The monitor I was connected to beeped on me every 5-10 minutes and when I asked what it meant(breathing too slow, heart rate too slow), nothing was explained to me until I spoke to the night nurse (Mark) the next morning. I had to remind the staff to please bring breakfast as I wasn’t sure it would come as I never received a menu choice.
When I checked out, as the volunteer was wheeling me out, I felt nauseous (had vomited earlier) and asked if she could get me a pan or something. She took me back to the nurse’s station where she finally was able to get someone’s attention. That woman looked at me (almost disdainfully) and asked if I was a patient… then slowly went into a closet and retrieved a pan which she brought with a mask and (not very nicely) said I needed to put a mask on. The nausea thankfully passed and I didn’t need the pan.
Overall, this was the worst experience I have ever had staying overnight in a hospital.

  • Date Visited 08-2021
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: No

FAQ's ABOUT HOSPITAL

Accept All Major Insurances

421

1928

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, online, credit card or debit card.

Palatka, Train station

Ocala International Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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