Recommendation
50.0%
Reviews
2
4300 Alton Rd, Miami, FL, 33140, USA
(305) 674-2273
Mount Sinai Medical Center is a 672-bed hospital offering a full range of healthcare services including emergency services. Mount Sinai Medical Center provides clinical services such as Allergy / Immunology, Arthritis & Rheumatology, Alzheimer's Disease, Cardiology, Cardiac Surgery, Colorectal Surgery, Critical Care, Dental Care & Oral Surgery, Dermatology, Diagnostic Services, Dialysis, Ear, Nose & Throa, and more.
Legend
Services Used:
This has been a highly disappointing experience. I requested a referral three weeks ago, and they assured me that it was in place. However, when I arrived for my appointment, the referral was not there, causing unnecessary delays and frustration.
When I called the office on Biscayne, I had to wait for over 25 minutes, only to be hung up on when I inquired about the referral. They mentioned that they don't have enough staff to handle referrals efficiently. This lack of organization and communication is unacceptable, especially when dealing with urgent medical issues like a retina problem.
I even went to the office in Miami Shores to speak with the manager, but unfortunately, they were not available at that time. This has happened before, and it's deeply concerning that they seem to overlook the importance of timely and proper care for their patients.
While the doctors themselves may be skilled, the overall experience is marred by the inefficient and unresponsive administrative staff. As a patient, I feel neglected and uncared for. Medical matters are critical, and every effort should be made to ensure patients receive the necessary attention and support.
I hope they take my feedback seriously and address these issues promptly to prevent other patients from facing similar challenges. It's crucial for healthcare providers to value their patients' time and well-being, and I expect a higher level of service from a reputable medical facility.
Services Used: Maternity or Gynaecology
Mount Sinai is an amazing hospital! My doctor was amazing Allen Silanee, also all the maternity nurses were so kind and comforting. I would recommend any women to have her baby here!
Recommended: Yes
672
1946
The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, credit card or debit card.
Eleventh Street Metromover Station, Light rail station
Miami International Airport
You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.
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Recommended: No