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Overview of Windham Hospital

Welcome to Windham Hospital, a 130-bed, not-for-profit acute care community hospital providing state-of-the-art comprehensive medical services, personalized attention and care. Our hospital seeks to meet the total healthcare needs of the people living in eastern Connecticut.

We provide a vital core of inpatient, outpatient, rehabilitation, and emergency services in a caring and personal community setting in Northeastern Connecticut. The services offered are Bariatrics, Cancer Institute, Cardiology Services, Diabetes & Endocrinology, Heart & Vascular Institute, Family & Primary Care, Medical Weight Loss, Neurosciences, Orthopedics, Pain Management, Physical Therapy etc.

Total beds: 130

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 205

Affiliated Providers :
Show all 205 doctors

Patient ratings

of Windham Hospital

Overall

(3.0/5)

Doctor's care

(1.0/5)

Nursing care

(3.0/5)

Food Services

(3.0/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(3/5)

Patient Experience

(2/5)

Safety of care

(/5)

Timeliness of care

(1/5)

Staying out of Hospital after treatment

(2/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

66% Patients that would definitely recommend ( 6% lower than the national average )

Patient reviews of Windham Hospital

dav412
03-03-2023

Services Used:

This is a concerning situation, as a toxic culture within a healthcare facility can have serious consequences for patients and the community at large. It is important that senior management takes steps to address these issues and create a culture that prioritizes patient care and safety.

One potential approach could be to conduct a thorough review of the hospital's policies and procedures, with a focus on identifying areas where improvements can be made. This review could involve input from both employees and community members, to ensure that all perspectives are taken into account.

It may also be necessary to implement training and education programs for employees, to help them understand the importance of treating patients and the community with respect and empathy. This could include training on communication skills, conflict resolution, and cultural competency.

Additionally, it may be necessary to establish clear lines of accountability and transparency, so that employees understand their responsibilities and are held accountable for their actions. This could involve the creation of reporting mechanisms for concerns or complaints, as well as regular audits to ensure that the hospital is meeting community standards of care.

Overall, it is important for the hospital to take these concerns seriously and work to address them in a proactive and transparent manner. By prioritizing patient care and safety, and fostering a culture of respect and accountability, the hospital can begin to rebuild trust with the community and employees.

At Windham Hospital, I expected to receive professional and ethical treatment from my healthcare providers. Unfortunately, this was not the case when I had an experience with a particular doctor named Karin Grann. I have a medical condition that requires ongoing treatment, and despite Dr. Grann having access to my medical history, it became evident that she had not taken the time to read it thoroughly. As a result, Dr. Grann provided me with unorganized and potentially harmful treatment.

What's worse, Dr. Grann resorted to manipulative tactics and lies in an attempt to conceal her clear lack of follow-through. It became clear to me that she was more concerned with her own interests than those of her patient. I had to advocate for my own rights and seek additional support from patient advocacy and the medical director to ensure that my wellbeing was not compromised.

Despite her lack of professionalism and untrustworthy behavior, Dr. Grann refused to take responsibility for her actions and failed to contact her superiors. It was a distressing and unsafe experience for me, and I strongly believe that healthcare providers must prioritize their patients' well-being and provide ethical and competent care.

In the future, I hope that healthcare providers will take the time to thoroughly review their patients' medical history and provide appropriate treatment. Patients trust their healthcare providers with their health and well-being, and it is essential for healthcare providers to maintain a high level of professionalism and competence.

  • Date Visited 03-2023
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: No

FAQ's ABOUT HOSPITAL

Medicare, Medicaid, Blue Care Family Plan, Community Health Network, Health Net, Preferred one / Well care of CT, Corvel, One call medical, Core care, Procomp, Aetna, Blue Cross, Cigna, Connecticare, Connecticut Carpentry, Connecticut Pipe Local 777, Consolidated, Eastern Rehab Network, General Dynamics/ Electric Boat, HealthCare Value Management, Health Benefits & Insurance Fund Intl Union of Engineers, Health Net, Health Connecticut, Health Connecticut Lab, Health Right, Health Management Center PPO, Local 40/sheet metal, Local 15 & 42 / Ironworkers, Local 46 / bricklayers, Mass Mutual, North East Health Direct, Northeast utilities, Oxford, Phoenix, Private Health care systems, Provider resource Inc, Prudential

130

1933

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via online, cash, credit card or debit card.

Hartford Union Station

Bradley International Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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