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Overview of Yale-New Haven Hospital

Yale New Haven Hospital was founded as the General Hospital Society of Connecticut in 1826. The first hospital building opened in 1833 on seven-and-a-half acres of land between Cedar Street and Howard Avenue, and Davenport and Congress Avenues. The original 13-bed hospital, called the State Hospital, was designed by prominent New Haven architect Ithiel Town and cost $13,000. Today, YNHH is a 1,541-bed private, nonprofit teaching hospital that ranks among the premier medical centers in the nation.

The services provided are as follows - Cancer (Oncology), Children's (Pediatrics), Heart & Vascular, Musculoskeletal Care, Neurology & Neurosurgery, Psychiatry, Transplantation, Women's Health, Radiology and Biomedical Imaging.

Total beds: 1541

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 2220

Specialities: Multi Speciality
Affiliated Providers :
Show all 2220 doctors

Patient ratings

of Yale-New Haven Hospital

Overall

(2.3/5)

Doctor's care

(3.0/5)

Nursing care

(3.0/5)

Food Services

(4.0/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(3/5)

Patient Experience

(2/5)

Safety of care

(3/5)

Timeliness of care

(1/5)

Staying out of Hospital after treatment

(3/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

73% Patients that would definitely recommend ( 1% higher than the national average )

Patient reviews of Yale-New Haven Hospital

con232
11-20-2022

Services Used:

Updated Review:

Years ago, I showed up to Yale New Haven Hospital's ER (the one on York St) with clear signs of heart failure. The APRN who saw me in the ER didn't order the proper diagnostic tests for someone with heart failure symptoms. My diagnosis was missed (because of his mistake) and I was admitted "for observation." A few days later in the hospital, once my heart condition was discovered, one of the doctors told me that "a mistake has been made, my condition was overlooked." The doctor (who informed me that a mistake had been made) told me that if the person who saw me in the ER ordered the proper diagnostic tests, my heart condition would have been found/diagnosed immediately, and I would have been prescribed the heart medications I needed right away... rather than a few days later.

I gave my medical records to a lawyer, and he had other doctors look at it. They came to the same conclusion... that not ordering the proper diagnostic tests delayed my condition from being discovered, resulting in me not receiving the heart medications I needed until later.

So, I contacted Patient Relations. I was sent an apology that was basically (in other words) "sorry that you feel that way." It was BS. Since it was clear that they weren't going to have the APRN who messed up on my care speak with me, I asked if I could speak with the APRN's boss. When I spoke with the APRN's boss, she was incredibly rude to me. She spoke over me, saying "I'm no longer interested in having this conversation" and transferred me back over to Patient Relations before I could even finish what I was saying. I'm sure some of Yale's medical staff members are competent, unlike the APRN who treated me. And regarding the APRN's boss, who gave me an attitude (which is insane, considering an employee of hers messed up when treating me) she should look at herself in a mirror. If it were one of her family members who was in my situation, I doubt she would have acted that unethically.

  • Date Visited 11-2017
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: No

con232
09-04-2022

Services Used:

Years ago, I showed up to Yale's ER with clear signs of heart failure. The APRN who saw me in the ER didn't order the proper diagnostic tests for someone with heart failure symptoms. My diagnosis was missed (as a result) and I was admitted "for observation." A few days later in the hospital, once my heart condition was discovered, one of the doctors told me that "a mistake has been made, my condition was overlooked." The doctor (who informed me that a mistake had been made) told me that if the person who saw me in the ER ordered the proper diagnostic tests, my heart condition would have been found/diagnosed immediately, and I would have been prescribed the heart medications I needed right away...rather than a few days later.

So, I gave my medical records to a lawyer, and he had other doctors look at it. They came to the same conclusion... that not ordering the proper diagnostic tests delayed my condition from being discovered, resulting in me not receiving the heart medications I needed until later.

I contacted Patient Relations. They acted nice and professional, but it wasn't productive... so I asked if I could speak with the APRN's boss, since it was made clear they weren't going to have the APRN who messed up speak with me. When I spoke with his boss, she acted really annoyed, unsympathetic (about the fact that one of her employees made my life a living hell) … basically coming across as if she was only speaking with me because the hospital made her. She spoke over me, saying "I'm no longer interested in having this conversation," and transferred me back over to Patient Relations before I could even finish what I was saying. I'm sure some of Yale's medical staff members are competent (unlike the APRN who treated me) and I'm sure some of them care about their patients (unlike the APRN's boss, who was unsympathetic and acted like she could care less.)

  • Date Visited 11-2017
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: No

des106
02-26-2020

Services Used:

Delivered my son at Yale last November. First child, and the nurses and doctors were so attentive to me. There was someone in my room at all times and the nurses did everything to make me feel comfortable.

  • Date Visited 02-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

FAQ's ABOUT HOSPITAL

Yale University

1541

1826

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via online, cash, credit card or debit card.

New Haven Union Station

Tweed New Haven Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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