Overview

Dr. Narissa Whitelaw is a Family Medicine or Primary care doctor in Tucson, AZ, USA. Dr. Narissa Whitelaw provides medical care in outpatient clinic. Dr. Narissa Whitelaw provides preventive care, medical check ups, immunizations, medical treatment for disease like hypertension, diabetes, heart problems and refer to other specialists if needed. You can find contact information like phone number, practice website, office address and reviews for Dr. Narissa Whitelaw.

Specialities

  • Family Medicine

    Family medicine doctor or Internist is someone who specializes in diagnosing and treating illnesses, diseases, and health problems. Most internists are also primary care doctors and treat patients on a regular basis. They can diagnose and treat common illnesses or more serious problems. Most people see an internist regularly. Those with chronic illnesses may do so on a monthly or even weekly basis. Internists are the most common types of doctors.

  • Gender

    Female

    Professional School

    Lake Erie College Of Osteopathic Medicine

    Affiliated Hospitals




    Affiliated Practices

    Outpatient ratings

    of Dr. Narissa Whitelaw

    Overall Satisfaction

    (1.0/5)

    Reception and Nursing Staff

    (1.0/5)

    Explanation of Diagnosis

    (1.0/5)

    Ease of Scheduling

    (1.0/5)

    Trust in Provider

    (1.0/5)

    Appointment Wait Time

    (1.0/5)

    Patient reviews of Dr. Narissa Whitelaw

    drm734
    05-02-2021

    Services Used: Outpatient

    Despite numerous complaints about the staff at Dr. Whitelaw’s practice, I must add my experience of the exceptionally egregious behavior of this staff, which was toxic, far beyond a lack of caring or professionalism. The behavior of the staff, specifically Teresa at the front desk and the “office manager” were on April 29, 2021, inexcusably abusive to me. They exercised their “authority” to deprive me of needed treatment and to prevent me from communicating with the doctor. For four months, they failed to process referrals to a specialist (and lied about it). And on this day, they refused to let me see the doctor, to schedule a telemedicine conference in which my pressing medical needs might be addressed, or to provide a copy of lab results containing vital medical information, so that I might bring that information to another doctor.

    Dr. Whitelaw and the El Sol Family practice are entirely responsible for this behavior, which they authorized or permitted, despite numerous complaints on review sites about their behavior.

    On April 29, having run into time snafus, and calling ahead to let them know I would be a few minutes late, I arrived 9 minutes late. Theresa lied and said that I was ten minutes late, which triggered the unbendable office policy that after ten minutes, appointments were cancelled and had to be scheduled. Who gave her this authority?

    I asked to see the office manager, who refused to discuss the matter. I was understandably angry about the arbitrary abuse of power. She refused to schedule a telemedicine conference, she refused to provide a requested copy of my lab results which would enable me to take my serious medical problem quickly to another doctor. She claimed to be calling the police, because I asked to see the doctor to discuss this, and then telephonically provided a false (and defamatory) report to the police. I waited for the police to arrive, but they did not come.

    This is not simply being uninterested in the well-being of patients. Theresa and Genevieve(?) and others have been allowed to fail to provide needed referrals—and lie about it; to enforce “office policies” which they lie about, and which prevent patients from getting vital medical care, to refuse to schedule appointments, to refuse to provide medical records that patients have a right to have, and to abuse and threaten patients who object to this treatment.

    However competent Dr. Whitelaw might be, if the staff obstructs access and deprives patients of treatment, competence does not even arise. Moreover, the doctor, and the El Sol Family practice who employ these people are responsible for –and were apprised in many reviews about-- their behavior.

    I will be reporting this to the Better Business Bureau, and to whatever organizations oversee medical practices in AZ. But as potential patients, you are warned about who you will deal with at this doctor’s office, and how they think nothing of preventing you from receiving adequate medical treatment.

    • Date Visited 04-2021
    • Overall Satisfaction
    • Explanation of diagnosis and Treatment Plan
    • Trust in Provider

    Recommended: No

    ...

    FAQs about Dr. Narissa Whitelaw

    Dr. Narissa Whitelaw generally accepts new patients.

    Dr. Narissa Whitelaw has not indicated on the profile that their office offers tele-health visits. You can call their office to find out more about telehealth visits.

    Dr. Narissa Whitelaw has not indicated on the profile that their office offers same day appointments. You can call their office to find out more about same day appointments.

    You can request appointment via HealthSoul or contact their office.

    The top specialties of Dr. Narissa Whitelaw include Family Medicine

    You can make payment via cash, credit card or debit card.

    The office is located at 6567 E Carondelet Dr in Tucson, AZ.

    Dr. Narissa Whitelaw accepts various types of health insurance, but individual coverage may be variable. You should check with your health insurance whether the particular doctor is in network or not.

    Dr. Narissa Whitelaw has 1 reviews and overall rating is 1.0. You can read all reviews of Dr. Narissa Whitelaw here on their profile.

    Well Child Care, Sinusitis, Acid Reflux, Acne, Adolescent Medicine, Arthritis, Diabetes, Preventive Care, Asthma, Women's Health, Syncope

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