slo299

02-03-2023

Services Used: Outpatient

You will be BUMMING going with Straumann Implants, Dr. Charles Burliss and anyone that he will recommend, it’s a big scam!!
BEWARE: the state of NH does not require a dentist to have liability insurance in order to obtain a dental license to literally practice on the unknowing patient. Dr. Charles Burliss (Salem NH) and his bf Dr. David P. Gordon (Salem, Hollis NH) have no insurance to cover you when they fluck up!
Search Google, Bing, Yahoo, YouTube for Dr. Burliss and David P. Gordon reviews and read of the hell I have been dealing with for over 10 years!! Look at the photos of their work. Complete garbage that all needed to be replace 3 days after my 50th visit with Gordon. Each visit cost me a minimum of 3 hours. 225 hours.
Pros and Cons of going with Straumann Implants and Dr. Charles Burliss.
Pro- They are professional bull shitters and have no problem giving you false information. They said they had 34 years’ experience with the Straumann Implant system when they had none! They have no intention of doing the right thing.
Cons- Dr. Charles Burliss and Dr. David P. Gordon are both compulsive liars.
Straumann does not guarantee anything their dentists do, even though they highly recommended them. I had 10 implants installed that could never work as designed. They started to fall out in only 6.5 years. I have lost 4 implants to date.
Straumann are the costliest implants on the market. Overprice shit, the implants are held together with a flimsy piece of plastic that you will have to replace every other month at $35 each plus installation fee from the dentist. They do not tell you any of this beforehand.
Burliss marks up all needed Straumann hardware 300%, then he charges you an installation fee for each implant.
Burliss worked on me for 25 hours, over a 3-year period when it was to take only 8 months to complete.
Burliss and Gordon do not guarantee any of their work. Gordon tried to make 2 sets of dentures in 50 hours but failed miserably every time and Burliss said nothing, and did nothing about it.
Dr. Charles Burliss and David P. Gordon do not carry any liability insurance and I get flucked for this!!!
Straumann will sell any dentist the necessary hardware to install without the dentist having any experience with the installation. Anyone that want to take a stab at it.
Burliss has no experience in making the dentures that will sit upon the Straumann implants.
Burliss has no dental lab on site. He sub-contracts out the denture work to the lowest bidding dentist. In my case Dr. David P. Gordon of Salem and Hollis NH. Burliss sent me back to Gordon 50 times!! In 3 years and 75 hours later, it was impossible for them to install the implants correctly the first time, on time and on budget. They all must be removed before any denture company will guarantee the dentures not to break.
The dentist (Gordon) then sub-contracts out the denture work to a lab. By doing this no one is responsible for anything done. They all point the finger at each other.
You will have headaches that will turn into manages which I never suffered from.
The implants will hurt from the very day they are installed until, in my case the remanding 6 be removed.
The implants cut up the insides of your cheeks so bad you will have large blood blisters.
Burliss and Gordon act like they are doing you a big favor steeling all the monies you have. They then refuse any insurance information nor will they refund your monies, time, pain, misery, from their sloppy work. Look at the photos!!

• Date Visited 02-2023
• Overall Satisfaction
• Explanation of diagnosis and Treatment Plan
• Trust in Provider
• Procedural Skills

slo299

10-04-2022

Services Used: Outpatient

Dr. Charles Burliss &
Dr. David P. Gordon
Salem, N.H.

Forward this to the attorney you have because I have a lot to say. I am even more pissed off today then I was when this was done to me!! The hell that I have been put through in uncovering this nest is inexcusable.
After contacting the N.H. dental licensing board, the NHBDE, I now find out that your dental insurance policies are not available to the public from them or any N.H. agency for that matter. That proof of insurance is not needed in N.H. to obtain a dental license. Thanks for the tip!
They also don’t have the name of an attorney that you have working on your behalf on file. Both of you knew this well in advance and also knew that I wouldn’t be able to find this information out without the discovery and deposition process for a court case. Nice touch.
I’d soon as say this to your faces. If you both think that what you have done to me was professional conduct then you two are very disturbed individuals! What was done to me is dirty, rotten, and extremely cruel punishment for wanting dental work done correctly in N.H.
Neither of you did a thing responding to the last letter I sent challenging you both to do what was right, then you just sat on your hands. This shows that your both totally oblivious as to what a professional is or how one conducts himself. You should be ashamed and embarrassed on how you handled yourselves and are completely ignorant as to what the right thing to do was.
So, we are all on the same page;
Fraud - Dictionary.com
1. Deceit, trickery, sharp practice, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage. 2. A particular instance of such deceit or trickery. 3. Any deception, trickery, or humbug:

Fraud - Law.com

N. the intentional use of deceit, a trick or some dishonest means to deprive another of his/her/its money, property or a legal right.

Fraud ‎- Wiktionary.com
1. (law) The crime of stealing or otherwise illegally obtaining money by use of deception tactics.
2. Any act of deception carried out for the purpose of unfair, undeserved and/or unlawful gain.
3. The assumption of a false identity to such deceptive end. HELLO!!
4. A person who performs any such trick.
5. A trap or snare.  

Dr. Charles Burliss remember when I asked you “who do I get to make my dentures”? And you said, and I quote “Out of the 3 dentists I have in mind Dr, David Gordon is the best”! When the three of us met David Gordon and you both confirmed to me that Gordon had 34 years’ experience in making dentures and reconstructive dentistry. It was then that I was thrown under the bus and this all BS started. I paid for and fully expected everything to be done correctly the first time with the proper denture specs for the implants. I deserved nothing less. I got absolutely nothing of value to show for all my time and money! What you both did to me is unconscionable, premeditated, selfish, greedy and inexcusable. Your GD plan of increasing your profit margins at my cost literally blew up in my face!! It is now time that you both man-up and reimburse me for all of the harm you have caused and have made me to suffer through. None of this was my fault and you both know it!!
Before I had any dental work done, I contacted the NHBDE, the NHDS, and Delta Dental to see if there were any complaints against David P. Gordon, and to find out if he was qualified to do this type of work. There were no complaints according to each of them, and they all assured me that Gordon did know how to do this job correctly and he was highly recommended by them. Come to find out at the end that David Gordon is not even accredited with taking an introduction course on the Straumann Implant Technology System.

Had the NHBDE, the NHDS and Delta Dental done their homework and you both not lied about Gordons ability to make dentures none of this would have ever happened to me and I would not have to be writing this letter now in my serious health conditions.
They all made it as if David Gordon was the solution to my problem of being toothless. It was all a con job. I have exposed this for what it is and just how this tragedy was handled by each agency.
I did everything that a person could possibly do in reviewing David Gordon for this job then he pulls this fraud, a bait and switch routine on me and it’s all my fault? How does that make any sense! I did everything that was asked of me to a T to make sure that I would have a successful treatment and outcome. You both said that I was making a wise choice doing this project with you, lol the jokes on me right? You both act like you’re a “friend” or “good buddy” until you screw up. This was not a game I signed up for it was a business transaction and I expected results and not to be jerked around. You never thought of this happening did you!! I will never forgive myself for believing anything that was said and promised to me and choosing you. I mean come on.
You have no idea how much I was counting on this procedure to change my life because I felt just terrible, so very depressed and low down about myself, but I could have never guessed or imagined that it would or could be this bad or last this long. This has consumed my life for every minute of the day and night for 11 years. It has absolutely ruined my life and forever. I wanted to feel good, have self-esteem and be proud of myself but none of that happened to me. I had no self-worth when I met Gordon then by his hand, I was transformed into looking like a fool and talking like a monster.
David Gordon you were hired to do this precise job of reconstruing my mouth and facial appearance because I only had 6 teeth left in my mouth. You were hired to do it correctly, on budget the very first time. I did not hire you because you thought you “might be able to do this job” or that you would “give it a good effort”. I had no time for your games and nonsense. I was paying top dollar to have this work done right the first time. You both set me up, kicked in my head and stole my money from me for something you were not at all qualified to do! I was thrown under the bus, completely bewildered by everything happening and then fed into the mill called the N.H. dental system.

I got screwed over by 2 that were hired to improve my life and lifestyle and caring for my welfare. A 35-year N.H. resident that decided to have his dental work done in NH instead of FL, so I could arrive with a great smile and no problems. That did not happen.
Charles every time I brought my complaints and concerns to you about the dentures always breaking apart, constantly needed “adjustment” and the process taking forever, all you said to me was “I talk to Gordon about it” and nothing ever changed. Look where we are now. Hell, you didn’t even recognize that the dentures were not lining up. All I heard from Gordon was “Ill fix them”. He had no idea what to do all along damn it!!
David Gordon uses the NHBDE, the NHDS, Delta Dental and Straumann as his door shingle and sales pitch to advertised himself and to entice me and other dental customers to choose him. A N.H. dental license means to the dental patient that the dentist has been “approved of” by each of the N.H dental agencies as “capable” to do such work as this but that is not the case in N.H.
It was with these 3 dental agency’s recommendations I allowed Gordon to start the job.

• Date Visited 10-2022
• Overall Satisfaction
• Explanation of diagnosis and Treatment Plan
• Trust in Provider
• Procedural Skills